Results 1 to 4 of 4
  1. #1
    Player
    Keio's Avatar
    Join Date
    Aug 2013
    Location
    Washington D.C.
    Posts
    17
    Character
    Holy Keio
    World
    Ragnarok
    Main Class
    Archer Lv 60

    Live Support and Assistence.

    Okay guys, so I am going to the forums because I feel that I need some sort of interaction and suggestions.

    I know and I am being as patient as possible about this. But here is my problem.
    When I first got the game from Amazon, I purchases early access for the ps3 and the whole nine yards. What happened, is when the PSO incident happened around August 13-15, I for some reason got an e-mail as well. I used that code towards my PSN account, but found out that I was logged onto a different PSN account. In which was like "shit".
    So I couldn't play my game at all during early access, when the first patch was released the night before early access began, I was told that my first account was "invalid" which made sense because of the PS fiasco, but then I couldn't long into the other PSN account because it says that my account has been already linked to another PSN account.
    (0)

  2. #2
    Player
    Keio's Avatar
    Join Date
    Aug 2013
    Location
    Washington D.C.
    Posts
    17
    Character
    Holy Keio
    World
    Ragnarok
    Main Class
    Archer Lv 60
    The stranger thing that has happened is that when I check my account online, it shows my legacy status. But I do not have any link to a PSN account at all.

    I have already input my PS3 code when I received it for official release into the new PSN account. in hopes that may fix something and or show me that I have an account linked between PSN and Square Enix.... I was wrong.

    Live assistance, I kid you not I have made 6 and closed 6 tickets in attempt to contact them. 8+ hours of waiting and when I get to 1st in Que I get this, "There is no service agent available at this time, please try again later."
    I am not sure if that is happening because I am located now in the EU and I am trying to contact the NA servers.
    I worked with live support in the EU, and although I was able to connect and chat with them. They said they couldn't anything because all my information was NA.
    (0)

  3. #3
    Player
    Keio's Avatar
    Join Date
    Aug 2013
    Location
    Washington D.C.
    Posts
    17
    Character
    Holy Keio
    World
    Ragnarok
    Main Class
    Archer Lv 60
    So I am here now crying out to anyone.
    What are my options?
    Keep trying and get "No service agent available" Or just call it quits for a month and try again. I mean the whole free month thing for being Legacy and what not are doing me any justice. In addition of that I know they are working there ass's off with the new serves sense still can not play.

    I am really easy going, I rather get told servers are full then not being able to patch because my account is linked to another broken account. Haha
    (0)

  4. #4
    Player
    Keio's Avatar
    Join Date
    Aug 2013
    Location
    Washington D.C.
    Posts
    17
    Character
    Holy Keio
    World
    Ragnarok
    Main Class
    Archer Lv 60
    In addition, Sony Live support suggested me to come to the forums. As they cannot see anything on their side either. =[
    (0)