Quote Originally Posted by SkylarPendragon View Post
By "from square-enix", you mean digital river right? You can reach them thru 800 598-7450 I don't think SE support will have any help on that...I also opened one a couple of weeks back for my pre-order, and they just closed it - because of other priority issues (error 90000, etc...). Hope this helps!
I'll try calling them as well, Thank you.