I didint receive my Collector`s Edition Key (physical PC Version)

[Kaworu]

Hello,

I tried to contact the support with a ticket, it`s been 3 days and no response...

I bought them at the SE store.

in may I bought 2 editions of ARR, A Physical CE for me and a digital stardard one for my friend...

I just got 1 email with the digital standard key, but I didn`t get an email with my CE key yet, and I won`t be able to play tomorrow anymore because the early access key expires today =/

It will take at least a month till my CE box arrives, and I don`t wanna wait that longer >.<

Please help me, I have a free weekend just to play ARR >.<

[PsychicKoala]

Did you but it from SE? Also they closed all support tickets 2 days or older due to having an overwhelming amount of them so try sending another one.

[Kaworu]

Did you but it from SE? Also they closed all support tickets 2 days or older due to having an overwhelming amount of them so try sending another one.

Yes, from SE store

[PsychicKoala]

Yes, from SE store

Then you should contact support again, like I said they closed everything older than 2 days. Also carefully look through your email, a lot of people I tell to look again find it. One more thing you can try is looking up your order here if it was purchased form SE NA.
https://www.findmyorder.com/sstore?A...r&Locale=en_US

[Kaworu]

Then you should contact support again, like I said they closed everything older than 2 days. Also carefully look through your email, a lot of people I tell to look again find it. One more thing you can try is looking up your order here if it was purchased form SE NA.
https://www.findmyorder.com/sstore?A...r&Locale=en_US

I checked my email, nothing even in the spam box =/

I sent a ticket again =/

[PsychicKoala]

I checked my email, nothing even in the spam box =/

I sent a ticket again =/

Check that site I linked. Or did you buy it from SE EU?

[Kaworu]

Check that site I linked. Or did you buy it from SE EU?

I tried that Site, it always says incorrect info.

I bought from NA SE Store

[PsychicKoala]

It says incorrect when you try to hit find?

*
You can do one or the other, just try using email and 5 credit card digits and then hit the second find below it.

[Kaworu]

It says incorrect when you try to hit find?

*
You can do one or the other, just try using email and 5 credit card digits and then hit the second find below it.

I got in, the site says this:

1 FINAL FANTASY® XIV: A Realm Reborn™ Collector's Edition [PC]
PC
Boxed Shipment
Track Shipment: NOTTRACEABLE
Quantity shipped: 1

[PsychicKoala]

I got in, the site says this:

1 FINAL FANTASY® XIV: A Realm Reborn™ Collector's Edition [PC]
PC
Boxed Shipment
Track Shipment: NOTTRACEABLE
Quantity shipped: 1

Well that's unfortunate, yeah your going to have to keep at it with SE support, sorry.