I received this awnser to my ticket:

support_na​_ol@square-​enix.com (support_na_ol@square-enix.com)

Dear Customer,

Regarding your request for technical support. Please find your answer below.

When you encounter a video card or display related problem, please check to make sure of the following:

1.) You have a compatible video card, check system requirements on the game packaging or www.playonline.com
2.) You have the latest video drivers in the correct language and for the correct operating system.
2a.) nVidia - http://www.nvidia.com
2b.) ATI - http://www.ati.com

Thank you for contacting the SQUARE ENIX Support Center.

They must be kidding right?

Come on SE, you can do better than this, provide solutions and quality feedback.