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  1. #11
    Player
    Aldora's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    2,004
    Character
    C'rysta Zeith
    World
    Sargatanas
    Main Class
    Archer Lv 90
    Quote Originally Posted by SiegeOppa View Post
    I've tried entering the code on the booklet itself on the Enter Bonus Code mogstation page. It says invalid for some reason. I've triple checked it and no I'm not getting the zero's and o's mixed up.
    The thing is, you can't use the registration code of the game as a bonus item. The registration code is used for registering a "Service Account". The "Enter Bonus code" can only be used for registering items like the Onion Helm, the Cait Sith Doll, etc. If by any chance you have used the code from the Guest Pass leaflet, instead of the Booklet, then the chances are that you have registered a Standard version instead of the CE version (of which the code was mentioned on the backside of the booklet).

    In that case, you need to contact the Support Desk about this issue. Which you have already done so according to your OP.
    (0)

    Credit goes to Niqo'te for her fabulous art in the "Nique's happy fun time!"-thread and Nix/Capa for the Caitlyn drawing to the right. \(^_^ )/
    Give her your support by liking their art!

  2. #12
    Player
    Doppio's Avatar
    Join Date
    Sep 2013
    Posts
    1
    Character
    Doppio Bignig
    World
    Coeurl
    Main Class
    Marauder Lv 21
    What they're trying to say is you just have to wait for support and no amount of bumping your thread will bump your ticket to the top. The support staff is probably just as swamped as the servers. Just be patient.
    (0)

  3. #13
    Player
    SiegeOppa's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Siege Oppa
    World
    Leviathan
    Main Class
    Thaumaturge Lv 39
    Quote Originally Posted by Aeika View Post
    Hey there,
    I would just like to confirm that you are, in fact, supposed to have the 2.0 CE since you own the 1.0 CE.

    Proof that you are correct is stated here, on an official SE owned site and states:



    And seeing that you have an Onion Helm, the 1.0 CE item, not sure what the issue could be :s
    yes, and I have all the proof to show I should have 2.0 CE items but still do not. I even received Fantasia the other day (albeit requirement is regular 1.0)

    bump
    (0)
    Last edited by SiegeOppa; 09-06-2013 at 01:11 PM.

  4. #14
    Player
    SiegeOppa's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Siege Oppa
    World
    Leviathan
    Main Class
    Thaumaturge Lv 39
    Quote Originally Posted by Doppio View Post
    What they're trying to say is you just have to wait for support and no amount of bumping your thread will bump your ticket to the top. The support staff is probably just as swamped as the servers. Just be patient.
    you serious? i've done my turn waiting just like everyone else. in fact i've waited longer than most people for a solution. + i've waited twice for chat support for couple hours each. i've sent in more than 2 email support tickets. none of that helped.. I need a support dev.
    (0)

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