What can I do if I did not download the .pdf in step #3. It has been longer than 30 days and when I click the link I receive the message,


"Sorry,

It is too late to download this file. You were allowed to download within 30 days.

If you have any questions, please contact Digital River Customer Service at CustomerServices@digitalriver.com."


Is there any other way I can convert my serial number into a redemption code?