Quote Originally Posted by Kaete View Post
Hello!

I really just want to pay you for your wonderful game you've created.. but I see this is your response, so I wonder if you intend to make it free for another year? That would be wonderful. Thanks in advance for closing my ticket, I'll go ahead and just assume you're good with the money you've made off the game already. Cheers!

Dear Customer,

Due to the overwhelming volume in regards to the upcoming launch of FINAL FANTASY XIV: A Realm Reborn, we have been regretfully unable to respond to your request within the expected 48 hours. Because of this, your ticket has been closed in order to prioritize time-sensitive issues being reported during Early Access. If you have not yet found a self-resolution for your issue, we ask that you create another ticket after searching our Knowledge Base. Please also select the best category and sub-category pertaining to your issue for accurate delivery of your ticket.

We sincerely apologize this inconvenience and thank you for your understanding.

Thank you,
The SQUARE ENIX Support Center
Cool! And how do we pay them? If they don't care about that, can't we play?