He Ain't Heavy story quest broken.

[AliciaAlexander]

I cannot seem to track down Gallien because he or a beacon/marker does not show up on the grounds, except the map. How am I suppose to continue with the main story like if I can't see this bugged and invisible non playable character?

[Peerlmyne]

We appreciate your submitted report concerning He Ain't Heavy story quest. Unfortunately, the amount of information provided is insufficient for us to conduct a thorough investigation of the issue and replicate the problem to resolve it.

To help provide some insight into the information we find valuable for looking into and resolving these errors, you can go to the Welcome to the "In-Game Bugs" Forum! (READ THIS FIRST) to find out what information we do need and why that information is important. There are also templates that we provide for reporting Windows errors and PS3 errors. Strict adherence to the template is not required. However, please use them as guides to clearly provide important information to us.

We look forward to receiving additional information from you, so we can further look into this error and take measures to resolve it to improve the experience of playing the game. Thank you for playing FINAL FANTASY XIV: A Realm Reborn.