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Thread: Chat support

  1. 08-29-2013 09:35 AM #1
    Paran01ds
    Player
    Paran01ds's Avatar
    Join Date
    Aug 2013
    Location
    Australia
    Posts
    23
    Character
    Simon Reed
    World
    Behemoth
    Main Class
    Lancer Lv 15

    Chat support

    3rd day in a row i have waited in the queue for over 3 hours to be told once being #1 in the queue that there is no agents to speak with me, and it puts me back at the end of the queue.

    I need to exchange my god damn EU game key for the 30 days with a NA key!! WTF
    (1)
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  2. 08-29-2013 09:50 AM #2
    paull105
    Player
    paull105's Avatar
    Join Date
    Aug 2013
    Posts
    22
    Character
    Thimm Redd
    World
    Behemoth
    Main Class
    Marauder Lv 16
    I have the same issue, due to time zone differences I can only be around for the last hour or so of chat support being open so I haven't been able to get in.
    Also need to change my EU key for NA.
    I put in an email support ticket before I tried chat, but still no response from that.
    I understand the large amounts of traffic, but at this point my early access will run out and I won't have the game on my account when I pre-ordered.
    (1)
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  3. 08-29-2013 09:51 AM #3
    Woobies
    Player
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    Join Date
    Aug 2013
    Posts
    52
    Character
    Woobies Tigobits
    World
    Faerie
    Main Class
    Marauder Lv 50
    Yup me too
    (2)
    I did not pay to WAIT to play the game. I paid to PLAY.
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