im sure their all busy but we need as a community to know whats going on with the issues we are having customer support is a complete joke twice ive tried the chat thing just to wait for 2.5-3 hrs and get kicked with a message that says their is no one to help me. so its up to the devs and community managers to fill us is just look at the threads we need answers and not just the issue im having but many others that are just being ignored for the time being