Pre-ordered the digital collectors edition from the SE site. I haven't done anything to activate the free 30 days yet because I was waiting to see if 1017 was going to get resolved. How can I get a refund? I'll buy the game again when it's ready to play but for now I can use my $49.99 on something else. I'm sorry. I could understand some emergency maintenance but I cannot abide not being able to log in after 4:30 PM EST. I have to work to pay for things I want to do including play this game. I won't be able to log in before that. I'm not willing to wait a week. When I hear reports that the game is working I'll be back. Love the game but this restricting log ins without some sort of afk boot is ridiculous.

While I know this may not technically be technical support I can't find what forum to put it really.