Error 3102: You are still logged into the game.

[Mychael]

I left my game running at home this morning, and now I'm a city away at work, trying to waste a few hours. I managed to download FFXIV onto my work laptop, but all I can get is:

You are still logged into the game. Please allow a few moments for the logout process to complete. If you continue experiencing problems, please contact customer support.

I logged into a client earlier to begin the download process and as a result had to reset my password due to "suspicious activity." I'm unable to verify (yet) whether my account at home is actually logged in, though if it is after resetting my password I would be surprised.

Regardless, logging in with a different character or into another world does not seem to force log-out my character, and I believe it should.

SE Support's article merely says to contact customer service, but all I can get is a busy signal.

EDIT: After I got home, I noticed that I really *was* logged in. So, the real issue here is not so much the 3102 itself, but that my account being locked out for suspicious activity actually did nothing of the sort, and left my game logged in at home. Also, there needs to be a way to force a character out, as in XI when you tried logging in as any character it would automatically boot the still-logged-in one.