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  1. #1
    Player
    FireAza's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Aelis Ouistas
    World
    Leviathan
    Main Class
    Archer Lv 20

    How was Square-Enix unprepared for this? (not a rant)

    As we all know, the game's servers are full and no one can log on to the game. My question is how was Square-Enix unprepared for this? Sure, launch trouble is standard for MMOs, but wasn't the point of phase 4 to stress-test the servers? That phase went off without much of a hitch, save for that "still logged in" issue near the end.

    So shouldn't this mean they were ready to handle the traffic on launch day? If anything, they should have been extra ready, since phase 4 was free open-beta and to play at launch, you actually needed to buy the game, so there should be less people than there was in phase 4.
    (3)

  2. #2
    Player
    Blazn's Avatar
    Join Date
    Aug 2013
    Location
    limsa... FUK that place
    Posts
    169
    Character
    Blazn Pyro
    World
    Midgardsormr
    Main Class
    Marauder Lv 50
    There was more people on the NA EU servers during early access than there was in the beta.
    (0)

  3. #3
    Player
    Kenok's Avatar
    Join Date
    Aug 2013
    Posts
    59
    Character
    Kent Maxwell
    World
    Gilgamesh
    Main Class
    Arcanist Lv 90
    They probably weren't unprepared, things just did not work out like they thought it would.
    (3)

  4. #4
    Player
    Ramsay_Trollton's Avatar
    Join Date
    Aug 2013
    Location
    None
    Posts
    57
    Character
    Fae Shayle
    World
    Ridill
    Main Class
    Pugilist Lv 50
    Limited people allowed in beta 1.

    Limited people allowed in beta 2.

    Limited people allowed in beta 3.

    Errors preventing anyone from logging in to beta 4 to get an accurate count.
    (1)

  5. #5
    Player
    Skaramush's Avatar
    Join Date
    Aug 2013
    Posts
    15
    Character
    Seraph Nora
    World
    Shiva
    Main Class
    Arcanist Lv 28
    Im really pissed off, i booked time off work just so i could play and not only can i not log into my character but i cant make a new one as there are no available eu servers and what i find completely unacceptable is that there is not even possible to join a Q to log in. This kind of bullshit id expect in 1.0 but not now. Im disgusted SE you should be ashamed.
    (2)

  6. #6
    Player
    Itvar's Avatar
    Join Date
    Aug 2013
    Posts
    1
    Character
    Rionach Shikhu
    World
    Exodus
    Main Class
    Marauder Lv 14
    Quote Originally Posted by Skaramush View Post
    Im really pissed off, i booked time off work just so i could play and not only can i not log into my character but i cant make a new one as there are no available eu servers and what i find completely unacceptable is that there is not even possible to join a Q to log in. This kind of bullshit id expect in 1.0 but not now. Im disgusted SE you should be ashamed.
    Anyone who has ever been through an MMO launch should know you never, ever take time off in the first week of a launch. Consider it a lesson learned. Same goes for expansion launches.
    (10)

  7. #7
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    The login cap was introduced as a direct result of the instancing server(s) being overloaded.

    Phase 4 has a level 20 cap so there were only a limited number of dungeons/instanced events available in P4.

    But when the cap was removed for early access that meant there was a ton of people now doing instanced things that weren't in P4 and thus the instancing servers all fell over quite horribly during the EA weekend. Since their login limitation was implemented it seems to have "fixed" the instancing issue, but I doubt anyone is calling that a permanent solution (from the forums it's obvious that we the players are unhappy about it!).
    (2)

  8. #8
    Player
    Remnance's Avatar
    Join Date
    May 2012
    Posts
    57
    Character
    Clouse Sydonis
    World
    Mateus
    Main Class
    Dragoon Lv 91
    Most already noted, but yes the beta 4 stress test just was not a stress test.

    They capped it every time and then raised the world cap. Which is normally a good idea. But when you stop raising that limit on the first day of a stress test. It doesn't stress the servers.

    Followed by all those 3102 and 90000 errors. Equals a failed stress and just a buggy pre-launch.

    I know why they did, but letting us keep the character info was not the best move.
    (0)

  9. #9
    Player Raiz_Cineris's Avatar
    Join Date
    Aug 2013
    Posts
    193
    Character
    Raiz Cineris
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Skaramush View Post
    Im really pissed off, i booked time off work just so i could play and not only can i not log into my character but i cant make a new one as there are no available eu servers and what i find completely unacceptable is that there is not even possible to join a Q to log in. This kind of bullshit id expect in 1.0 but not now. Im disgusted SE you should be ashamed.
    I usuaslly get home and spam the log in till I get in and im spamming for maximum 15 minutes.. I am on a legacy server as well Hyperion. not sure how you cant log in if you have all day? and even at that as soon as you get yourself in the gameplay is uninterrupted, at least for my end
    (1)

  10. #10
    Player
    Statishido's Avatar
    Join Date
    Aug 2013
    Location
    Tampa, Fl
    Posts
    66
    Character
    Statishido Canezeda
    World
    Brynhildr
    Main Class
    Marauder Lv 70
    They severely underestimated how many people would register for early access. That was their problem and will be their downfall if they can't turn this around.
    (3)

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