As we all know, the game's servers are full and no one can log on to the game. My question is how was Square-Enix unprepared for this? Sure, launch trouble is standard for MMOs, but wasn't the point of phase 4 to stress-test the servers? That phase went off without much of a hitch, save for that "still logged in" issue near the end.

So shouldn't this mean they were ready to handle the traffic on launch day? If anything, they should have been extra ready, since phase 4 was free open-beta and to play at launch, you actually needed to buy the game, so there should be less people than there was in phase 4.