World : Balmung
Name : Virgin Athena

Hi, im a player from NA server and im staying in Asia country (Malaysia to be specific)
I enroll myself in NA server due to work issue, and i have NO problem at all playing before this. Everything is smooth and nice at 1.0 , beta phase 1-4 and early access

However, since the official launch service is started . im facing a horrible lag, which all actions im execute is delay for 5-15 sec ; i been contact my local connection provider and no issue has been found they say

so im looking forward to find a solution for this as its affecting the enjoyment of the game

thanks and best regard
sheryl