As I've been highly critical of the way this launch has been handled, and the communication involved, I think it's only fair that I give praise where it's due... the latest decision to suspend Digital Edition sales as a measure to slow down the influx of people in order to fix your servers is a sound one, and actually demonstrates some degree of commitment to those of us that bought and are encountering problems. It's a tardy decision, but it's certainly a step in the right direction to show you're actually sorry and out to fix things.

The key now is whether you'll actually hold yourself up to that "constant updates" schedule you set as an expectation. And honest to God, you NEED to unify all these damn websites into ONE, easy-to-use portal. Even the Mog Station isn't good enough. If you notice, lack of clarity is causing you tons of trouble.