I got them for two chars my friend my toon drizzt on anima jp server and two eggs on midgard

I got them for two chars my friend my toon drizzt on anima jp server and two eggs on midgard

I understand I may be asking a stupid question, but have you logged out from the character in question and logged back in? That's what the majority of people are having to do to get the mail to show.
Not a stupid question. I did log off and back on. But I will try again when I'm back home. Crossing my fingers that the items will be waiting for me!
Just to confirm for everyone, those items are definitely account wide (like everyone else said). They were waiting for me when I logged on like 5 mins ago. I was also able to claim them on a 2nd throw-away character I started last night, since I'm still unable to log into my main during peak times.
Sorry for the big to-do over nothing, and thanks to everyone.
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