Hi guys,

Last night, I logged in to FFXIV for the first time in about a year. I was sad to see that there was no room for me to play my main character, but I went ahead and started a throw-away on a JP server to pass some time. When I found a Moogle, I was excited to see the CE items for ARR (1.0 CE preorder)! I snatched them up and put on my cool new Helm of Light. I also used the Couerl whistle and the Chocobo barding.

Next, I felt a sense of dread when I realized what I had done. I Google'd around some, and saw a post that reassured me that these items were per account, not character. HOWEVER, once I was able to log into my main character this morning, I rushed to the Moogle only to find no mail available for me.

Needless to say this is very disappointing. What can I say? I wasn't thinking about it and I was just excited to be playing, seeing cool new things, whatever. Does anyone have any suggestions? I can try calling SE support, but I am not holding much hope.