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  1. 08-28-2013 08:48 PM #1
    Ciryadin
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    Ciryadin Tereiearr
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    Cerberus
    Main Class
    Gladiator Lv 25

    Mog Center - Character on wrong Account

    When i'm checking the Mog Center i got apparently 2 tabs; one being the early-access and one for the collector's edition.

    Apparently my character isn't 'connected' or 'known' on the CE. Is there a way to transfer my account to the proper one?
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  2. 08-28-2013 08:52 PM #2
    TyloRime
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    Tolli Vir
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    Coeurl
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    Astrologian Lv 60
    My friend had a similar issue - seems like when he registered his code is made him a second tab on a server he never made a character on.
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  3. 08-28-2013 08:58 PM #3
    Ciryadin
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    Ciryadin Tereiearr
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    Cerberus
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    Gladiator Lv 25
    Quote Originally Posted by TyloRime View Post
    My friend had a similar issue - seems like when he registered his code is made him a second tab on a server he never made a character on.
    Is there a way to move the character from one service to the other; because the early-access one will stop in 2 days without option to renew.
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  4. 08-28-2013 09:03 PM #4
    RisingDew
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    Aqissiaq Angakoq
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    Excalibur
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    Marauder Lv 39
    I don't know of a way to transfer, I thought I saw a post on this somewhere about two accounts. Is either one of your two accounts active and usable? I can't even get access to the game anymore because my account is not updated with PS3 service.
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  5. 08-28-2013 08:53 PM #5
    RisingDew
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    Aqissiaq Angakoq
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    Excalibur
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    Marauder Lv 39

    I am having Mog station trouble too

    I also have two service accounts, but after looking at it there is not PS3 active service listed.
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  6. 08-28-2013 09:00 PM #6
    TyloRime
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    Tolli Vir
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    Coeurl
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    Astrologian Lv 60
    I sadly have no idea, this only happened to him shortly before the emergency maintenance last night. I'll check in with him today and post again if he contacted/made any progress with Customer Support.
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  7. 08-28-2013 09:03 PM #7
    TearDrop
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    Tear Drop
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    Spriggan
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    Conjurer Lv 50
    i have also done this on my account i have sent the required ticket to square enix but im worried it isnt going to be sorted before the 2 days remaining i have on my account with my character on it my CE is also counting down its days on the second service account even tho i have no character on it..
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  8. 08-28-2013 09:15 PM #8
    RisingDew
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    Aqissiaq Angakoq
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    Excalibur
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    Marauder Lv 39
    I hear that there are a lot of people in this same boat. I don't think there is anyway to contact SqEx on this. I contacted Sony, but they said to contact SqEx.
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  9. 08-28-2013 09:32 PM #9
    TyloRime
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    Tolli Vir
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    Coeurl
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    Astrologian Lv 60
    Quote Originally Posted by RisingDew View Post
    I hear that there are a lot of people in this same boat. I don't think there is anyway to contact SqEx on this. I contacted Sony, but they said to contact SqEx.
    It's happening to PC accounts as well.
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  10. 08-28-2013 09:41 PM #10
    RisingDew
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    Aqissiaq Angakoq
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    Excalibur
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    Marauder Lv 39
    That's awesome, thank you though for taking the time to post a comment, we can only hope that someone at SE will respond in some way.
    Is it morning yet in California?
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