Unable to complete version check. [30410][30607][20457][409]

[Rainth]

Solved my case by stopping service SavingsbullFilterService64.exe. I reinstalled the game, but I'm not sure if this was necessary. Updated my game in safe-mode, which makes sense since the service was not running. I don't know what this service is, antivirus and anti-malware software do not seem to recognize it as harmful.

in my case i was messing with it before hand so error 30428 was probably my fault lol, still glad that helped you out. i don't know what that process is either, but there was no negative effect from annihilating it from my comp.

[Emberheart]

I am also getting the error [30605][20448][10009][10019] and I have tried all the options listed on this and a few other threads. Please contact us and help resolve this issue.

[rckytop]

OK guys, I hit this issue on a brand new Windows 8.1 install. I tried all the things mentioned in this thread and nothing worked for me, IE Run as Admin, Read-only, reset router, release/renew IP, disable firewall etc

I then started to open some of the files (using Notepad) to check out the contents and these are the 2 important ones I believe.

C:\Games\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivboot.ver

C:\Games\FINAL FANTASY XIV - A Realm Reborn\game\ffxivgame.ver

My ffxivboot.ver was reporting this version number

2014.01.18.0000.0001

However my ffxivgame.ver was blank. I copied the version number and pasted it into ffxivgame.ver and saved it. I then ran up the launcher and my game started downloading a 657mb patch with February dates, so after the 2014.01.18 my version number was reporting. Once it finished download/updating these I could play.

Hope this helps someone, judging from the number of posts there are obviously numerous reasons for this error to pop.

This wasn't exactly what I was seeing, but the boot version and game version were different numbers. So, I changed the boot version to the game version number, since it was more recent. That didn't solve anything, so I changed it back to the original version number ... and now it booted. I don't care. It's fixed, but these little problems w/ FFXI ARR are getting really old.

[Sozix34]

Ok seriously 2 days and they have not even replied about this? I mean we better be getting these days credited to our accounts.

[RSB]

To anyone who is experiencing this problem now: there is a number of possible sources for this error, apparently. A summary of information gathered from this thread and the web follows, but there is no guarantee that it will work (it seems to be something different to everyone):

1 - Check your ffxivboot.ver and ffxivgame.ver files (you can open them with a text editor). Some ppl noticed that one of them may be in blank when it should contain something like "2014.01.18.0000.0001". The content does not have to be the same.
2 - Open your task manager (ctrl+alt+del > task manager), and check your services tab if there is a "SavingsbullFilterService64.exe" process running. It seems that protection software does not recognize this as malware (actually, you won't even see it as an uninstallable program). Killing this process may help (in my case I deleted it from the pc; it was advertising rubbish...)
3 - Someone reported that temporarily disabling Windows Defender and/or protective browser extensions (such as AdBlock, etc) solved the issue.
4 - There were also cases where copying the entire boot folder from somebody else worked (be careful, though, for not downloading malicious stuff)
5 - Try rebooting the pc in safe mode + network to see if you can get to the launcher. If so, it is advised revisiting #2 (and consider a different conflicting service)
6 - Restoring the system to a date where the game was working (this is a bit drastic, but makes sense)
7 - Reinstall the game (even more drastic, but some people were able to get through; current updates can be as high as 6 GB)
8 - Reinstall Windows (this should be a final resource)

[Cheezecakepnut]

Looks like I just joined the "why to me guild", lol. Just started giving me the error code

[Cheezecakepnut]

I just Fix it thank to RSB. That saving the bull smack!!!!!

[SonaHeartfilia]

This is how i got mine to work.

1. Go to Documents/My Games/Final Fantasy folder
2. Move the FFXIV cfg file somewhere else like your desktop. Don't delete it or all your screen/sound settings will reset.
3. You will get past the version check and before clicking play put the FFXIV cfg file back.

[Gamera]

OK, I just got a new computer, and am trying to update a new install and I am getting the same error. Tried most of these methods and none of them worked. Please help, this is really annoying.

[khaoskaster]

After trying every single idea on this thread apart from reinstalling windows...Not an option, to much work for a game.... I saw the "Processes" Post from RSB.
I popped into my processes and I saw the SavingsbullFilterService64.exe. This is after I'd seen it in my uninstall programs list 2 weeks earlier and deleted it, it was still there!!!
This time I right clicked and went to the containing folder, I also followed the "Breadcrumbs" back to the main folder...or my case 2 folders of "Savingsbull" faecal matter...and deleted them both completely after shutting down the process just for the endorphin rush it gave me.
Now tried launcher, big smiley happy times and laughter joyfulness, it all worked.

Main thanks to RSB for this one, Dude...Taa muchly!!!

For now Khaos beckons me........