Been having the issue for two days now and have tried everything from previous responses with no luck at all...I would like to express my thanks to all those that have tried to help.

I just ended my first 30 days and have received the e-mail wanting me to start paying monthly, which I am happy to do as I really enjoy the game, but the game will no longer launch. I see a lot of other users giving advice but I see in over 15 pages of forums any of the devs giving any advice, that makes me feel they are not supporting their product at all.

I really want to enjoy this MMPORG but will go back to WoW if this crap continues. I implore Square Enix, at least acknowledge us that are struggling!