Unable to complete version check. [30410][30607][20457][409]

[Kitkat]

Maintenance or not, the patch file is live with some users able to download it and others running into this error message. A friend of mine was able to start the patch update, but I've constantly run into this error message leaving me unable to do so.

Kinda wish someone kept patch file archives up like they used to for FFXI giving people the option to work around this problem instead of waiting for a response from SE as to a resolution.

Tried system restore prior to 3/12/14 with no luck.
Tried resetting my router/modem with no luck.
Tried turning off firewall/antivirus protection...no luck.
Tried removing certain patch and config files to no avail (restores them then goes right back to this error).
Checked for compatibility issues as well as possible problems regarding "read only" and even tried running as admin....same error pops up.

Not sure what else to try at this point.

[Kuroyasha]

Gave me error. I pressed X and it proceeded to download update to launcher. Attempted login and it proceeded to download patch. Currently downloading. So it gave me error then continued as if there was no error lol

[jthe111]

tried what you did as well and it just booted me back to the login page. This is actually starting to irritate me a lot.

[Kuroyasha]

tried what you did as well and it just booted me back to the login page. This is actually starting to irritate me a lot.

That really is unfortunate. would irritate me as well.

[Blackcanary]

I had this issue on the PS3. So i just switched it of and switched it back on works fine now and i'm downloading the update as we speak.

[Jordan]

I just started a thread on the solution - if you can open your launcher but it is not updating, your launcher needs updating. I just took updated files from my computer that updated the launcher and downloaded the patch fine over to my other PC that would not update the launcher. It was stuck on January launcher version and gave me the error when I hit Play to download the patch. Both of these pc's run win7, wired on same network - the only difference is the one that ran fine was a much later install and the one that didn't work started from Beta - I am wondering if I should install a new retail copy of ffxiv. That, as far as I can see, is the only difference.

[jthe111]

I just started a thread on the solution - if you can open your launcher but it is not updating, your launcher needs updating. I just took updated files from my computer that updated the launcher and downloaded the patch fine over to my other PC that would not update the launcher. It was stuck on January launcher version and gave me the error when I hit Play to download the patch. Both of these pc's run win7, wired on same network - the only difference is the one that ran fine was a much later install and the one that didn't work started from Beta - I am wondering if I should install a new retail copy of ffxiv. That, as far as I can see, is the only difference.

what version is your launcher because mine right now is 2014.01.18.0000.0001

edit - never mind saw the other post also dont post it here or the Moderators may delete the posts. Also does anyone know how to update the launcher if you are stuck at 2014.01.18.0000.0001

[Keku]

I just started a thread on the solution - if you can open your launcher but it is not updating, your launcher needs updating. I just took updated files from my computer that updated the launcher and downloaded the patch fine over to my other PC that would not update the launcher. It was stuck on January launcher version and gave me the error when I hit Play to download the patch. Both of these pc's run win7, wired on same network - the only difference is the one that ran fine was a much later install and the one that didn't work started from Beta - I am wondering if I should install a new retail copy of ffxiv. That, as far as I can see, is the only difference.

Thanks for this info I was able to fix it with this by forcing the launcher to update by doing the following.

go to Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\ open up FFXIV_BOOT.cfg in word pad or notepad.

you should see this

<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1
B4EulaAgreement 1
BootVersionCheckMode 0
ConfigReset 0

the line in bold is the key change the 0 to a 1 and it forces it to check version upon opening the launcher.

After doing this it updated launcher and the game fine.

[Tabmow]

Thanks for this info I was able to fix it with this by forcing the launcher to update by doing the following.

go to Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\ open up FFXIV_BOOT.cfg in word pad or notepad.

you should see this

<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1
B4EulaAgreement 1
BootVersionCheckMode 0
ConfigReset 0

the line in bold is the key change the 0 to a 1 and it forces it to check version upon opening the launcher.

After doing this it updated launcher and the game fine.

This fixed it for me,after it updated i logged in and the patch is currently downloading
A huge thanks to Jordan for finding the problem and to Keku for the solution <3

[jthe111]

Thanks for this info I was able to fix it with this by forcing the launcher to update by doing the following.

go to Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\ open up FFXIV_BOOT.cfg in word pad or notepad.

you should see this

<FINAL FANTASY XIV Boot Config File>

<Version>
Version 2
Language 1
Region 2
EulaAgreement 1
StartupCompleted 1
B4EulaAgreement 1
BootVersionCheckMode 0
ConfigReset 0

the line in bold is the key change the 0 to a 1 and it forces it to check version upon opening the launcher.

After doing this it updated launcher and the game fine.

you, good sir, ARE A FREAKING GENIUS! Thank you so much. this fix needs to be saved somewhere so we know how to get this to work if the launcher fails to update