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  1. #1
    Player
    Bichcat's Avatar
    Join Date
    Apr 2012
    Posts
    44
    Character
    Bichcat Mcsleaz
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 50
    I had to uninstall/reinstall to fix this problem
    (0)

  2. #2
    Player
    EnnuiZ's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    1
    Character
    Ennuiz Noiretel
    World
    Tonberry
    Main Class
    Lancer Lv 50
    For those still having problems, not sure if this will work for everyone but it worked for me. Right click on the shortcut and select 'open file location' and directly boot it up from there. Should be the first one highlighted by default.
    (0)

  3. #3
    Player
    Carmentisis's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Carmentisis Stargazer
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 50
    Can a Moderator or Customer Support please update us on this problem?
    (1)

  4. #4
    Player
    Fousto2's Avatar
    Join Date
    Oct 2013
    Posts
    5
    Character
    Linaya Waterfall
    World
    Goblin
    Main Class
    Lancer Lv 50
    I am having the same problem ever since the Oct 14 update. I have never had a problem running the game up untill that update now i cant even get into the launcher to update and well you know the rest.....
    (0)

  5. #5
    Player
    Aisu_Kuriimu's Avatar
    Join Date
    Jun 2012
    Posts
    30
    Character
    Aisu Kuriimu
    World
    Excalibur
    Main Class
    Arcanist Lv 60
    I got this error today. Was playing fine last night, then servers went down for maintenance. Tried to launch client, and received the boot error. Please help

    Working now. I ended up copying over the entire game's files from a working version on a different machine.
    (0)
    Last edited by Aisu_Kuriimu; 10-25-2013 at 06:30 AM. Reason: Problem resolved.

  6. #6
    Player
    Carmentisis's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Carmentisis Stargazer
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 50
    Please could a moderator or member from customer support update us again on what is happening since supposedly reporting this error. Even a 'they are still looking into this' reply would be better than nothing for days and days. I am tired of trying to contact SE via support (still waiting for a reply from not receiving a pre order code back when the game re-launched lol. )

    I am also disappointed to see the lack of support across the forums, thank goodness a lot of players are taking time out of their day to try and help people.

    Please allocate a team to keep us updated. It is a basic customer service component that would help your customers feel a little more valued.
    (1)

  7. #7
    Player
    Raidden's Avatar
    Join Date
    Oct 2013
    Posts
    1
    Character
    Raidden Hylia
    World
    Behemoth
    Main Class
    Thaumaturge Lv 42

    oh great. ANOTHER error and cant play.

    "Unable to complete version check.[30605][20448][10009][10019]"
    Reboot, re install, launching from inside the file location didn't work either. any other players figure out how to fix this yet?
    SE certainly isn't helping right now. ( been on the phone for over an hour waiting for someone to answer.)
    (0)

  8. #8
    Player
    Carmentisis's Avatar
    Join Date
    Aug 2013
    Posts
    26
    Character
    Carmentisis Stargazer
    World
    Sargatanas
    Main Class
    Thaumaturge Lv 50
    Deleted. Double posting.
    (0)
    Last edited by Carmentisis; 10-25-2013 at 08:05 PM. Reason: Double post

  9. #9
    Player
    SinCityRebel's Avatar
    Join Date
    Oct 2013
    Posts
    2
    Character
    Lilith Airbender
    World
    Gilgamesh
    Main Class
    Archer Lv 18

    frustrated...

    i have read this particular post front to back, side to side for the last 3 days since my own login problems... i get off at 4:30pm pst and i am going to call Square Enix support b/c this is unacceptable. If anyone else wants to, there phone is 858-790-7529 and they are located in California and working hours are 9am - 6pm PST mon-fri
    (0)

  10. #10
    Player
    Fousto2's Avatar
    Join Date
    Oct 2013
    Posts
    5
    Character
    Linaya Waterfall
    World
    Goblin
    Main Class
    Lancer Lv 50
    Just randomly loged on today and it started working idk why maybe the devs finally figured it out??
    (0)

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