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  1. 08-28-2013 06:47 PM #1
    IvoryFox
    Player
    IvoryFox's Avatar
    Join Date
    Dec 2011
    Posts
    52
    Character
    Val M'emorija
    World
    Cactuar
    Main Class
    Gladiator Lv 60

    1.0 Collectors Edition, 2.0 standard preorder

    Hi. My account was originally a Collectors Edition account and I additionally prepurchased 2.0 standard digital, like many others. I received my onion helm and 2.0 prepurchase items but never received the collectors edition items like other 1.0 CE folks. No Coeurl mount, no baby behemoth, etc. Anyone else experience this? What can I do to rectify this?

    Thanks for reading.
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  2. 08-28-2013 06:50 PM #2
    TheFirstKel
    Player
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    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    You'll get them from Delivery Mog in in-game message. You need to get to your character and it should be there waiting. I got mine.
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  3. 08-28-2013 06:55 PM #3
    IvoryFox
    Player
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    Join Date
    Dec 2011
    Posts
    52
    Character
    Val M'emorija
    World
    Cactuar
    Main Class
    Gladiator Lv 60
    Thanks for the reply, but they weren't mailed to me like they were to others, only received the preorder bonus. My bad though, I should have searched the forum more thoroughly, I see others having my same issue. I am actually flagged as a standard edition owner in the mog station despite having the onion helm, CE authenticator and the like. I will open up a ticket. Sorry for the repeat post.
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    Last edited by IvoryFox; 08-28-2013 at 06:58 PM.
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  4. 10-04-2013 10:01 AM #4
    Boretalith
    Moderator Boretalith's Avatar
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    Sep 2013
    Posts
    979
    It seems that there have not been any further posts about this concern being an ongoing issue. Because of this, we are considering it to be resolved. If this does continue to be a concern, please create another thread to further discuss resolutions or contact the Support Center at support.na.square-enix.com for assistance.
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