Why is the patch/update system -still- broken?

[Nipa]

WoW allows players to pre-download/upload patches whilst playing the game, it also allows you to play the game whilst downloading and installing the current patch.

Sorry, didn't realize you meant that. It'd be nice to have, but I'd rather they focus on making simple things works, which is not currently the case. A plain patcher, with no useless features (DirectX, music, etc.), using bittorrent and a failback direct download sytem, allowing to download the game from scratch. That's quite easy to build and that's the minimum you expect from a 2010 game, so let's focus on that first.

In a few years, if the game has not been forgotten already and we have a decent player base, paying for a decent quantity of content running on a decent engine and giving SE enough money to invest in less mandatory features, yeah, we can imagine something like this. Or even more, a game downloading itself in streaming like DDO, EQ 2 or GW do. But let's not dream too much.

First, a working simple patcher/game installer is needed.

[Jinko]

First, a working simple patcher/game installer is needed.

Yup totally agree with that, whilst they are at it I would also like to see them move the login as part of the start screen instead of the silly little internet based system they have at the moment.

Example 1
Example 2