Regarding Preparations to Increase the Capacity of our Data Centers

[Felis]

Not too hard to predict. All they need was to get the preorder sales data and add a reasonable percentage to the server capacity.

And what about the preorders that got canceled, because some people wanted multiple preorder codes without multiple game codes? What about the amount of returning 1.0 players that didn't bought the game a second time?

[Demetirus]

Not too hard to predict. All they need was to get the preorder sales data and add a reasonable percentage to the server capacity.

From which point in time? Places take preorders pretty well up to the day before release. How do you guess how many 1.0 players are coming back? How many pre-orders will be cancelled? What is 'a reasonable precentage'? What sort of playing habits do they have (can you assume approx. 16 hours a day per user)?

It's easy to say that it's easy. It's hard to actually do it.

Toss on that these things cost money and require time to set up, train the data center staff on etc... it's nowhere *near* as simple as people are making it sound.

[Preist]

So you mean that when they had to end sales of the digital version "From their own website" that no one in their company is responsible guessing incorrectly. I mean my EA amounted to just roughly one day and I now I cant login when I took xtra days off work. Lose their job maybe not but I expect more from SquareEnix. You should too this is the second time around.

[ERiKoChAn]

Please increase more slot! i cannot add my new characther!~

[Tsukino]

Like everyone else, I'd really like to know if this means more capacity for existing world clusters, more worlds total to join, or (ideally, hopefully) both.

I'd also like to know if free transfers will be offered to new worlds to allow groups of people who have already played to move and help populate those worlds and spread things out.

[ZayarwenOfDiabolos]

That's for this info ~

[Rizon]

Hvinire I know that this not your fault but as far as your post goes it does not go far enough. after almost 10 days of this with another 10 days, you say, to go I believe we deserve more information The following needs to be clarified:

How are you increasing capacity? Are you just adding more worlds or are you increasing the capacity of the current worlds? Or is it a combination of both?

If it is the first, how do you plan to handle the worlds that are already overbooked. Will their be a migration? Could it be a forced migration? What are the selection parameters? We need and deserve more detailed answers to these and other questions.

As it is it looks like most of my free time will be lost do to the inability to access the game. The Dev Team is asking us to have faith and wait. I finally lost my faith last night on the first day of the Official Launch. I and many others like me have supported Yoshi-P through thick and thin throughout this whole process. We deserve better then what we are getting. I want this game to succeed. It is a fantastic game with even greater potential but it will fail if the current situation is not rectified and soon. I need answers before I decide whether or not to continue my Automatic Payment on the 10th.

[IzumiRaito]

early next week... so i risk losing 2 days (weekend) to dc's/maintenaces + error 1017 + queue from the 30 days included in retail purchase if i register now...

[Stiler]

early next week... so i risk losing 2 days (weekend) to dc's/maintenaces + error 1017 + queue from the 30 days included in retail purchase if i register now...

No, if you register your game (and make sure it's on the SAME account, do not click the "add new service account button" like some have did) it will add the 30 days on top of the early access period which ends the 29th.

I got 34 days (instead of just 30) when I registered mine.

[Keona]

I am sorry you can say thank you all you want but the truth of the matter is someone SHOULD lose their job, because the performance over the past few days HAS been abysmal at best: and quite honestly there are two VERY basic codings that could have been done that would have prevented a LOT of the problems peopel have been having:

1) Unlimited queue if your number 9 million in queue so be it it feels better to be in queue than it does to be flat out turned away saying hah screw you servers are full come back some other time.
2) an idle timeout timer, if someone goes idle for 30 minutes or more then FORCE LOG THEM OUT, this would have helped prevent the server full situation in the first place.

BOTH of these codes are very basic and very simple to do and NO video game should be without them especially in this day and age.

P.S also this limiting our posting ability to 3 posts per day feels extremely disrespectful and its basically another slap in the face