Win 8 Laptop (razer blade 14"). using gtx 765m. Whenever I press the [play] button the game crashes with this error--

Problem signature:
Problem Event Name: BEX
Application Name: ffxiv.exe
Application Version: 1.0.0.0
Application Timestamp: 5215cce1
Fault Module Name: StackHash_5861
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_1F_FROM_ntdll+0x00041158
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.2.9200.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: fff9
Additional Information 4: fff99160a837846a27585266f7b76f55

i have no problems with any other games on this machine- darkfall uw, swtor, the secret world, gw2, skyrim, nwn online, wow, etc... just ffxiv.

anyone have any ideas?