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  1. 08-27-2013 05:52 PM #1
    Troubadour
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    Aug 2013
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    Character
    Bayard Holmes
    World
    Ifrit
    Main Class
    Gladiator Lv 11

    Can someone help me?Opening movie only showing the bottom half of the screen

    on my PC,when i play the game,the opening movie only showing the bottom half of the screen.And i didnt install any windows update like kb2803821 or sth else.
    my os is win7,and cpu i7 3612,RAM SAMSUNG 8G,GPU GTX670M.

    Can someone help me out with this? i dont wanna re-install my OS.
    Thanks guys~
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  2. 08-27-2013 06:09 PM #2
    Nekodar
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    Feb 2013
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    Ul'dah
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    Character
    Nyaano Nohea
    World
    Midgardsormr
    Main Class
    Conjurer Lv 70
    Run Windows Update and install all the latest patches...
    (1)
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  3. 08-29-2013 05:57 PM #3
    Troubadour
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    Bayard Holmes
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    Ifrit
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    Gladiator Lv 11

    thx but..

    all done ,no use for me..
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  4. 08-29-2013 07:47 PM #4
    Nekodar
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    Nyaano Nohea
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    Midgardsormr
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    Maybe you need to un-hide some update.

    It has been fixed for Windows 7 for sure, and XP and Vista received a fix just a day or two ago.
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  5. 08-29-2013 07:50 PM #5
    Kahri
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    Character
    Kahri Mhigo
    World
    Ridill
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    Pugilist Lv 50
    1. Please fill in all your details using the bug report template for the devs.
    2. When you did the windows update did you do it manually? Sometimes the auto process only selectively installs updates, there might be a more recent one that isn't part of the auto update process.
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  6. 08-30-2013 10:52 AM #6
    MrIstari
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    Mangler Istari
    World
    Malboro
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    Archer Lv 8
    i have the same issue running windows 7, and have verified that the new update is installed, so i guess its not fixed. did anybody ever figure this out?
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  7. 08-30-2013 04:28 PM #7
    Kahri
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    Character
    Kahri Mhigo
    World
    Ridill
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    Pugilist Lv 50
    Troubadour, MrIstari, fill in the bug template as found in the forum sticky. It can only help, not hinder, getting your problem address by the devs.
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  8. 08-30-2013 04:30 PM #8
    Yamisniper
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    Yami Dragonslayer
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    Diabolos
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    Pugilist Lv 23
    just uninstall the update thats causing it then
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