Error 401 and 601 CE Upgrade

[Aketo]

I am sorry I say to you and anyone one else going through that trouble, no thank you.

I rather not play then deal with a company that is going to turn me down through the conventional means just to play the game.

I guarantee this is going to blow up in their faces come time that the majority of the users that bought the 2.0 game initial 30 days are up.

Sadly they are either too stupid or stubborn to do anything about it or even acknowledge the problem.. and like 1.0 they will pay dearly for this.

I wish you all luck in that run around but to me it is not worth it...

I would love to play but for that much pain and moronic coding in the payment systems in place I rather pass then be treated like a unwanted pest
that is at fault for everything I do to try to give them money of all things.

[Shiresan]

Agreed. As a player who played FF11 since release in 2004, and as someone who played 1.0, this comes as no surprise. However, enough is enough. I always expected SE to change their relations with their customers. This, however, whether a cultural practice in Japan or otherwise complete negligence, is unacceptable. I'm this close to calling it quits for good.

[NBaker123]

Hey, I just wanted to confirm as well that calling Ultimate Pay about the Ultimate Game Card not processing is a solution to this issue. Called them up and they immediately (and very VERY politely I might add) processed 3 $20 UGC I purchased all at the same time. So, now I'm sitting on 6,000 Crysta to use up for the next few months.

Also, I didn't even ask, but the representative that helped me was kind enough to tell me why my account refused ALL forms of payment when trying to use Ultimate Pay. In my case it was because I tried paying via a VPN/Proxy Server. This immediately put up the 24 hour flag that blocks all forms of payment. Seeing as I am Military and stationed in S. Korea a VPN/Proxy is my only option otherwise it is also immediate denial of payments.

So, for those having trouble with Ultimate Pay working it's because you already tried a payment method that put up the red flag, whether it be a bad CC, using a VPN, or attempting to pay using a CC with a conflicting country IP Address (i.e. Me being in Korea using an American CC).

Lastly, she even pointed out that since I am military I can actually email the Ultimate pay support a copy of my driver's license and they can remove this red flag for being in another country ever occuring on my account since I am military.

This tells us two things. One, if ultimate pay declines your payments it actually isn't completely on SE, otherwise the representative wouldn't be able to remove the restriction from being in another country (or so I would imagine). The other thing it tells me is that Ultimate Pay has an EXTREMELY better customer support system. Especially if they make these sort of exceptions for military personnel. On a side note, that may have been the nicest most apologetic representative I have ever spoken to. If it were a SE representative I would've taken back all of the mean things I said about them these past two days. However; it wasn't...it was Ultimate Pay that fixed my issue.

Sorry for the long post I just wanted to give people the info I found out so it might clear some people's heads.

[SpectreAPX]

http://imgur.com/Cm3isHk

[Legionz]

I am sorry I say to you and anyone one else going through that trouble, no thank you.

I rather not play then deal with a company that is going to turn me down through the conventional means just to play the game.

I guarantee this is going to blow up in their faces come time that the majority of the users that bought the 2.0 game initial 30 days are up.

Sadly they are either too stupid or stubborn to do anything about it or even acknowledge the problem.. and like 1.0 they will pay dearly for this.

I wish you all luck in that run around but to me it is not worth it...

I would love to play but for that much pain and moronic coding in the payment systems in place I rather pass then be treated like a unwanted pest
that is at fault for everything I do to try to give them money of all things.

I am with you on that. I played 1.0 with no problems and now we have this fiasco? I am fan of ARR but i do not see the need to overcome so many hurdles to sub, never before i have encountered an mmo with these problems. For those playing, i am happy for you and for those with the payment problems i suggest move on and wait for Wildstar.

[ashikenshin]

snip

hey can you post the number you called? thanks in advance

[Namir]

Sadly none of the above option will work for me . I live in Puerto Rico, and although it is US territory it does not let me buy Crysta in the square enix management page, I get error 11000, and it doesn't even show up as an option in the mog station. So even if i were to get a ultimate game card or call any number, I will still not be able yo use the crysta in the mog station... My only option is paying by credit card, which is not working and apparently will not work for the time being...

[Wlt]

Sadly none of the above option will work for me . I live in Puerto Rico, and although it is US territory it does not let me buy Crysta in the square enix management page, I get error 11000, and it doesn't even show up as an option in the mog station. So even if i were to get a ultimate game card or call any number, I will still not be able yo use the crysta in the mog station... My only option is paying by credit card, which is not working and apparently will not work for the time being...

try the solution i suggested on previous page

[Corrderio]

I am sorry I say to you and anyone one else going through that trouble, no thank you.

I rather not play then deal with a company that is going to turn me down through the conventional means just to play the game.

I guarantee this is going to blow up in their faces come time that the majority of the users that bought the 2.0 game initial 30 days are up.

Sadly they are either too stupid or stubborn to do anything about it or even acknowledge the problem.. and like 1.0 they will pay dearly for this.

I wish you all luck in that run around but to me it is not worth it...

I would love to play but for that much pain and moronic coding in the payment systems in place I rather pass then be treated like a unwanted pest
that is at fault for everything I do to try to give them money of all things.

I feel the same way. I love how this game did a 180 on nearly everything compared to V1, but I have never had such a PITA experience with any type of payment system until now for any type of online service. It wouldn't be too bad if we could get a rep to post regarding the problems or at least something on the front page, but so far nothing.

[Salman]

Solution that will work for everyone is

1) Go here http://www.allkeyshop.com/blog/buy-f...ompare-prices/

2) Buy a game card, after you buy it you going to get send the code online on your mail ( i choose fast2play eu/us)

3) Go to your mog station and get a 60 day subscription trough gamecard method

4) If you were a legacy member or a non legacy member but wanted a 6 month package you actually paying more that way

5) ?????

6) not really a profit but better than wait 30 days due to blocked account from attempts, im back in the game!

Your method worked, i purchased the card, and with few steps and got it running, Many thanks