Error 401 and 601 CE Upgrade

[Forrest-Odin]

Me and my wife using the same CC info as our payment. my Acc was so lucky and auto renew me from free 14 days into sub for 6 months but my wife Acc got inactivated and now as the most of you getting 601 then 401 when trying to pay with the same CC. We are both 1.0 players. Now its over 24 hrs and still not an offical post stating WTF is going on. have tested Noscript and shit even tried different CC and still no luck.
We even got an Ultimate pay Acc which was fine but now fail to log in. So anyone know should we just call in Ultimte pay and force them to go through the payment on crysta? Or ..... just sit and wait lol

[Orma]

Me and my wife using the same CC info as our payment. my Acc was so lucky and auto renew me from free 14 days into sub for 6 months but my wife Acc got inactivated and now as the most of you getting 601 then 401 when trying to pay with the same CC. We are both 1.0 players. Now its over 24 hrs and still not an offical post stating WTF is going on. have tested Noscript and shit even tried different CC and still no luck.
We even got an Ultimate pay Acc which was fine but now fail to log in. So anyone know should we just call in Ultimte pay and force them to go through the payment on crysta? Or ..... just sit and wait lol

People seem to be having luck by calling Ultimate Pay. You should do the same. Good luck.

[NevRenderings]

I've been trying to get this sorted since SEP 2. I've read pretty much all of your comments and I gotta say, some of your questions have been addressed by SE. Well one of them. If you are sharing a CC with someone else, you are much more likely to get an error. SE stated this(I don't exactly remember where because they have 213095209345 websites). The CC will be charged to one account, but not the other, resulting in an error and forcing a block on the account. Do NOT use the same CC for multiple accounts. I guess it's one of their counter-measures against RMT.

[Ebaytoon]

I've been trying to get this sorted since SEP 2. I've read pretty much all of your comments and I gotta say, some of your questions have been addressed by SE. Well one of them. If you are sharing a CC with someone else, you are much more likely to get an error. SE stated this(I don't exactly remember where because they have 213095209345 websites). The CC will be charged to one account, but not the other, resulting in an error and forcing a block on the account. Do NOT use the same CC for multiple accounts. I guess it's one of their counter-measures against RMT.

That being said, that is an archaic method. People should be able to pay with whatever damn method they want. It's not the only problem however. I get errors when I'm the only one who uses my CC.

[Vamp007]

guys i do not have option ( add crystal ) <.< > on my SE account page ??? https://secure.square-enix.com/account/app/svc/info
i only have about crystal and when i go there error 1100 pop up
so what must i do

[Salman]

That's because crysta is not available in all regions. I'm having the same problem. Tried adding 2 CCs with no success and getting 601. Was hopping for a SE reply somewhere since we already at page 40

[mosleykitty]

the fact they arent even commenting on this issue is unbelievable. the ulti[ay options arent even working now just locked in there login screen!

[Forrest-Odin]

Now Ultimatepay login is down too. Anyone knows are JP got no problem at all?
And pls keep this bump!

[Maroite]

Now Ultimatepay login is down too. Anyone knows are JP got no problem at all?
And pls keep this bump!

Maybe they are working on it?

Wondering if anyone has tweeted to them about this issue and linking this thread.

[Salman]

I've seen several tweets mentioning ffxiv regarding the payment issues but no official tweet from SE yet as far as I know