Error 401 and 601 CE Upgrade

[RomoSin]

Can you contact customer service through the phone or the live chat? I can't reach ANY member of SE. Its messed up.

[Raace]

Can you contact customer service through the phone or the live chat? I can't reach ANY member of SE. Its messed up.

I have had a support email open with them for quite a bit; however no response.

[Misledz]

Do keep the thread updated on any updates on this. It's a shame considering I'd really like to get this over the ludicrous price's in eBay

[RomoSin]

Do keep the thread updated on any updates on this. It's a shame considering I'd really like to get this over the ludicrous price's in eBay

You can upgrade through ebay? Really?

[Misledz]

You can upgrade through ebay? Really?

No I meant as in rather than buying the CE pack on eBay for redeem. A friend of mine talked about this and we debated on how the standard pre order was just $10 short from the CE at that time. Rather we weren't sure if the CE was worth it until lately.

Update : http://www.justpushstart.com/2013/08...elming-demand/

[Kisa]

Same problem here. My visa works fine everywhere else, but when attempting to set up account payments, buy crysta, or upgrade to digital CE I get error 401 and error 601. I tried two different credit cards and none of them worked either. I have been attempting to get a hold of support for 3 days, and haven't been able to at all yet.

I had 1.0 and was told I could digitally upgrade to the Collector's Edition and yet there is no way to actually pay them? What is going on?

[Datafiend]

Between this and the unable to complete version check error. I get the feeling that Square doesn't want me playing this game.

[RomoSin]

If anyone gets a hold of support please reply on thread with solution

[Misledz]

Bumping so this doesnt get lost into the support abyss.

[kimoi]

NOTHING WORKS! I bought a damn Ultimate Game Card for $20 and it STILL DOESNT WORK for crysta. I am now pissed off with SE. I will ask for a refund. This is BS, no wonder they are going bankrupt.

Yeah, this is ridiculous. Why am I locked out from paying? I'm just trying to subscribe or buy crysta. I'm not trying to scam Square although I guess they somehow think I am. They should want to take my money.

I can't use any of my credit cards that work fine everywhere else. I never could, even in 1.0. So for 1.0 I used to use Ultimate Game Card to get crysta. But now I can't even do that. It validates the code ok, and it tells me to confirm the payment, but then it declines it when I confirm it. How are you gonna decline a prepaid card? There must be a lock on my account, but there's no customer service to unlock it.

Customer service just doesn't respond to this issue.