Error 401 and 601 CE Upgrade

[Alerith]

This is more than a little silly at this point...

[Legionz]

Your method worked, i purchased the card, and with few steps and got it running, Many thanks

Where do you input the gamecard code? Bonus Code Tab?

[Namir]

try the solution i suggested on previous page

I can't there is no gamecard option for me in the mog station. The only options are credit cards. Unless game cards are redeemed under the "bonus code" section of the mog station, is that the area to redeem the codes?

[Forrest-Odin]

Ok problem solved.... by purchased the Ultimate game card from Offgamers and called UltimatePay # is (877)-7036339 if you try to get off as IDD need to add (1) before all those number.
even this is solved SE you troll have to step up and make this issue fix on your side. You owe everyone here an APOLOGIZE!!!!
good luck everyone

[ninechars]

Since I have no other way of paying other than using my CC, no crysta in my region, I called Global Collect regarding the error code, since Square Enix seems to have no employees for support, and explained the situation. They told me to send them a screen shot of the error page and an explanation. Its better than nothing at least. I hope they can help and do something. I tried adding 2 CCs with the same error every time.

The way SE is handling their support is so damn unprofessional. My ticket been there for more than 24 hours now with not a single reply. Good Job SE. Never had this kind of service before...

I did the exact same thing with Global Collect -- I hope they fix it otherwise we are screwed. My bank says Global Collect did not even attempt to try to authorize the payment on my card. Something in their process is failing before it even gets to try to charge the card....

[Inkarozu]

Directly from the mog station you wont see the ultimatepay option, you have to go to the "add crysta" instead in the separate square enix account management (go to the 4th tab over "square enix account settings" and the third drop-down option will be add Crysta).

I just used the method advised by Timberwolf and it worked (thanks soo much Timber).

For a brief rundown:
Buy an ultimate pay game card (or code from an online retailer such as walmart or offgamers ), in "alternative payment options" in the ultimatepay section choose "use game card" insert the code and it most likely won't work.
THEN call (650) 432 3200 and ask to be transferred to "PlaySpan"
Once there mention you are having problems with using the ultimate game card to add FFXIV Crysta and they will be able to help you out. You will need the email address that your FFXIV account is tied to as well as the ultimate pay game card code to give to them and they will process it for you.
LASTLY after they added the Crysta for you go back to the Mog Station and process your subscription payment using Crysta (for 180 day you will need 7794 Crysta, so you'll need to have bought $78 or more worth of game cards to convert over)

[saltesc]

Went with this method (in AU and used UK store)

1. Went to www.game.co.uk and added a 60-day card to basket to be delivered online (i.e. emailed).
2. Paid with Australian credit card. No issues with international sales at all.
3. Receipt arrives in email five minutes later. Code arrives exactly thirty minutes later.
4. Entered into Mog Station, done. All working.

I also saved myself about $5 as opposed to the subscription.

This 401/601 business should have a fix within 60-days—you'd think—so until then, I'm playing.

[Furasoke]

Directly from the mog station you wont see the ultimatepay option, you have to go to the "add crysta" instead in the separate square enix account management (go to the 4th tab over "square enix account settings" and the third drop-down option will be add Crysta).

I just used the method advised by Timberwolf and it worked (thanks soo much Timber).

For a brief rundown:
Buy an ultimate pay game card (or code from an online retailer such as walmart or offgamers ), in "alternative payment options" in the ultimatepay section choose "use game card" insert the code and it most likely won't work.
THEN call (650) 432 3200 and ask to be transferred to "PlaySpan"
Once there mention you are having problems with using the ultimate game card to add FFXIV Crysta and they will be able to help you out. You will need the email address that your FFXIV account is tied to as well as the ultimate pay game card code to give to them and they will process it for you.
LASTLY after they added the Crysta for you go back to the Mog Station and process your subscription payment using Crysta (for 180 day you will need 7794 Crysta, so you'll need to have bought $78 or more worth of game cards to convert over)

Yeah thats tru, this is the best way, Ultimate pay = polite and effective

[ashikenshin]

yup calling did it for me too.

[Eminleo]

For the 60-day card method, We do you put your code in? i can't find it anywhere in Mog Station?