Quote Originally Posted by Katamari View Post
O.K, so I ended up going to bed earlier to wait this all out. I was not able to do what Timberwolf had said until just a few minutes ago. I am requoting this so others can see:



This has worked and I am now playing with my sweet Ahriman mount. It may take you several minutes to reach a represenative but, she/he will be more than helpful to you. I had a wonderful lady add my Crysta to my account. Just make sure to reference the FFXIV Crysta problem and then go on about how your prepaid cards are not working, it seemed the lady knew exactly what I was talking about. I am reposting this in high hopes that many of you do this. This process takes around 15 minutes to do and its a lot better than waiting for 48 hours for Square to release some news on it, only in the end, to not get a single detail about the problem.

It's a shame though, I had to go through a thirdparty to get my Crysta. Good luck my friends.
I am trying this but i cant call that phone number, phone says its unavailable :/ (EU)