Its how Japan is in general. Hell, most some hospitals are only open 9-8, so good luck getting admitted if you get in a car wreck at 3 am.Why can't those people be re-directed to centers that are open?
This is a global game, that is open 24 hours a day, you need to have support.
You don't open a 24 hour store and leave it unattended without CSRs. Why? Because Customers will have issues.
This is just piss poor.
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