Quote Originally Posted by AmmaUltman View Post
Why can't those people be re-directed to centers that are open?
This is a global game, that is open 24 hours a day, you need to have support.
You don't open a 24 hour store and leave it unattended without CSRs. Why? Because Customers will have issues.
This is just piss poor.
Unfortunately, this is about par for the course with SE. Has always been this way. Bit frustrating that they still can't get billing right after all these years. Seriously. Never had anything remotely close to these kinds of issues with ANY other MMORPG I've played over the past twelve years.