Error 401 and 601 CE Upgrade

[sasquatch23]

I tried 5 times to pay for my subscription and each time I had the 601 error. It's a shame cause I like this game and want to pay but SE doesn't want my money. I'm starting to have flashbacks of trying to get my card to work with ff11.

I don't get it, you would think they would have this fixed by now. Most companies would fix the problem fast when it affects their wallet. SE really needs to get their act together.

[f3i]

I to am getting the error and worst yet, they have charged me £1 for using my card, I know this as I checked my balance before and had more then enough to cover the sub, then I checked again (to make sure my payment had not gone through) and discovered that I have been charged £1...

Very disappointed I cant play right now as its one of my few days off.

EDIT: Just managed to renew using crysta, simply use the paypal option (through Ultimate Pay) you can specify the amount to top up (its 899 crysta for a months sub).

Confirmed!
Legendary is the hero of the day!

Until SE will fix their GlobalCollect issue, it's a working around option.
Thxs

[NevRenderings]

I to am getting the error and worst yet, they have charged me £1 for using my card, I know this as I checked my balance before and had more then enough to cover the sub, then I checked again (to make sure my payment had not gone through) and discovered that I have been charged £1...

Very disappointed I cant play right now as its one of my few days off.

EDIT: Just managed to renew using crysta, simply use the paypal option (through Ultimate Pay) you can specify the amount to top up (its 899 crysta for a months sub).

This is exactly what I thought worked yesterday, only to find out today that the payment was canceled :/ I'm about 60% sure I had the 2000 crysta in my account last night when i went to bed and today when i checked the balance was zero and the payment canceled by SE.

[AmmaUltman]

This is a huge joke. How much egg can SE have on their face? So many damn issues. PAYMENT should not be one. This is unbelievable. It is like opening a store without a cash register. Ashamed of SE, and they should be ashamed of themselves.

Edit: Seems like now lodestone is down for maintenance, hopefully they resolve this issue. Just use paypal, god damn!

Tried buying crysta, tried IE, Tried Firefox. All addons off, (dangerous).
All that is left is to buy a game card and try and redeem, I don't feel like that is necessary.

Edit 3: it is back up, and still 401 and 601 errors.

[Hachiyoroko]

same problem

cant register my credit card, cant use paypal or ugc card to buy crystal

[Maroite]

Same problem here. At least this thread confirms that I'm not alone...

[yatsuisme]

I am having the same problem too...

[Furasoke]

paypal wont work with me, they just return my money :\

[wingofbenu]

same issue here. Yay.

[Aketo]

I shall state I am not alone as well, been trying all morning on my end to get in.

Shame I register but the card didn't show up afterwords on the ffxiv mog station or the old style site, kept trying to redirect me to put the same info that I put in mog station on the old payment site, but after awhile it started throwing me the 401 and 601 error codes.

It boggles my mind that there can be so much incompetence when it comes to setting up a payment system that works.....

As it stand me and I am sure many other 1.0 vets are locked out of the game as of right now.....