Error 401 and 601 CE Upgrade

[RomoSin]

But even if I try now I get the error. If its the bank its weird because my card is not blocked at all and I spoke to my bank advisor and they didnt block anything.

[kimoi]

But even if I try now I get the error. If its the bank its weird because my card is not blocked at all and I spoke to my bank advisor and they didnt block anything.

Yeah, of course, that's not our issue since everything is blocked. That's why it was an annoying canned response where they didn't even look at my message and just responded to what the error normally means.

[RomoSin]

Yeah, of course, that's not our issue since everything is blocked. That's why it was an annoying canned response where they didn't even look at my message and just responded to what the error normally means.

At least you got through. I hope that now that this thread has many replies to it it will become an important issue and someone will have a look at it. I've been trying to contact support. Today I got the UK support number and if I can get through to them maybe I can get some help on this. I'll post whatever it is they tell me after I call them.

[Elendir]

I have the exact same problem.
Trying to upgrade to CE and getting Error 401.

Tried VISA, MASTERCARD and even Carte Bleue (as I'm French).

I also wonder if it can be related to the trial period.