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  1. #1
    Player
    Kisa's Avatar
    Join Date
    Aug 2012
    Posts
    56
    Character
    Oleander Nergaleau
    World
    Hyperion
    Main Class
    Ninja Lv 70
    Quote Originally Posted by kimoi View Post
    I got a response. Surprise! It was a form letter blaming the bank for declining the charge, even though I clearly stated that they are declining multiple different cards and that my bank has already communicated that there has been no block on it.
    This is ridiculous! Was it an e-mail back response, live-chat or a call? I always get automated lame replies to e-mails, if I get one at all.

    I've tried three different cards from different banks and all of them gave me the 401 error. I think it's pretty clear that it isn't banks doing it.
    (0)

  2. #2
    Player
    kimoi's Avatar
    Join Date
    Oct 2011
    Posts
    161
    Character
    Makono Makan
    World
    Balmung
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Kisa View Post
    I've tried three different cards from different banks and all of them gave me the 401 error. I think it's pretty clear that it isn't banks doing it.
    It was email. The one piece of useful information was that if a form of payment is declined, then all attempts to use that form of payment are automatically rejected for 24 hours. It wasn't clear, but maybe this means if one credit card is declined then all will be rejected for 24 hours. Seems strange because it seems like they'd block you if you typoed the number if that was the case. So perhaps they meant only that one card gets blocked for 24 hours.

    In any case, this doesn't apply to me though since all forms of payment get rejected for me. But maybe it'll help someone if they tried all their cards in the same day (which a normal person would do).
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  3. #3
    Player
    Kisa's Avatar
    Join Date
    Aug 2012
    Posts
    56
    Character
    Oleander Nergaleau
    World
    Hyperion
    Main Class
    Ninja Lv 70
    Quote Originally Posted by kimoi View Post
    It was email. The one piece of useful information was that if a form of payment is declined, then all attempts to use that form of payment are automatically rejected for 24 hours. It wasn't clear, but maybe this means if one credit card is declined then all will be rejected for 24 hours. Seems strange because it seems like they'd block you if you typoed the number if that was the case. So perhaps they meant only that one card gets blocked for 24 hours.

    In any case, this doesn't apply to me though since all forms of payment get rejected for me. But maybe it'll help someone if they tried all their cards in the same day (which a normal person would do).
    Hmmm that seems kinda strange. So ALL forms of payment or just reattempting to do whatever you were trying to do are denied?

    But then if you get the same error(401) everytime... argh! This is really confusing and stressful. I just wanna pay for this game. Dx
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