Error 401 and 601 CE Upgrade

[Kisa]

So essentially this means SE doesn't give a crap, and once my free days are up not only will I not be able to pay for the digital CE upgrade but I will never be able to play again because I cannot pay for my account...

Seriously wtf?! This is a pretty big issue I wish I could even get ahold of them. But from the looks of this they can't and wont do anything and I'll just be ignored.

[Misledz]

So essentially this means SE doesn't give a crap, and once my free days are up not only will I not be able to pay for the digital CE upgrade but I will never be able to play again because I cannot pay for my account...

Seriously wtf?! This is a pretty big issue I wish I could even get ahold of them. But from the looks of this they can't and wont do anything and I'll just be ignored.

They're not even sure what their problem is on their side. I suppose we play the waiting game and keep the tickets alive.

[RomoSin]

Might Visa be the problem? Has anyone tries different card types?

[Kisa]

Might Visa be the problem? Has anyone tries different card types?

No, I tried my BF's mastercard and it didn't work either.

I feel like if it was a VISA problem there would be a lot more people in here complaining about not being able to pay. That also doesn't explain why timecards no longer work for those with this issue.

[RomoSin]

No, I tried my BF's mastercard and it didn't work either.

I feel like if it was a VISA problem there would be a lot more people in here complaining about not being able to pay. That also doesn't explain why timecards no longer work for those with this issue.

The only explanation I can find to this is that our accounts are either blocked or our SE names on our accounts (not the ID, the names) do not match out card's names (which I find improbable since there are plenty of 15 y/os without a CC and they use their dad's).

[Kisa]

The only explanation I can find to this is that our accounts are either blocked or our SE names on our accounts (not the ID, the names) do not match out card's names (which I find improbable since there are plenty of 15 y/os without a CC and they use their dad's).

Definitely not the case as in 1.0 my dad was paying for my account since I didn't have my own.

I'm wondering if they are somehow blocked. I recently moved so I'm worried that might have something to do with it... Mostly that it's noticing my IP change and blocking payments... Just throwing stuff out there because this whole thing is boggling to me. If SE doesn't even know the problem then we might be screwed...

[RomoSin]

Definitely not the case as in 1.0 my dad was paying for my account since I didn't have my own.

I'm wondering if they are somehow blocked. I recently moved so I'm worried that might have something to do with it... Mostly that it's noticing my IP change and blocking payments... Just throwing stuff out there because this whole thing is boggling to me. If SE doesn't even know the problem then we might be screwed...

I registered here where I am now so it must not be the IP. How about trying to get a different IP address through proxy servers? Have you tried that? Have you tried the live assistance chat to any success? I just get stuck there for hours and then it says nobody can help me.