Error 401 and 601 CE Upgrade

[Elendir]

Unfortunately crystas are disabled for EU accounts.

I've got an EU Account.


And there's an EU version explaining crysta payment method.
http://eu.square-enix.com/en/seaccount/crysta/charge

[RavenL]

I received those errors because of a Firefox addon I use called "NoScript". It was blocking the card processor after I entered the card information. I was unable to simply allow the processor's code, so I just set it to "Allow Scripts Globally (dangerous)" until the card was registered. It went right through without a hitch.

I love you so much. Noscript WAS the cause of my 601 error. Got my payment all set up now!

[Z3M0G]

I love you so much. Noscript WAS the cause of my 601 error. Got my payment all set up now!

I'm happy I saw this too... I've been trying to register my credit card through Firefox, maybe that's been the problem this whole time.

I managed to buy 3000 crysta via paypal and that will get me through the first 3 months... so after that I'll try credit card again through IE perhaps.

[Jadeah]

Has anyone figured out this problem yet? I have tried using paypal and game time cards(bought a $20 card which is uselss now) in addition to using 3 different credit cards. With the credit cards I get error 601, and my payment through paypal and ultimate game time cards are rejected. I have 4 more days to play and thats it :-(. I am not sure why they make it so hard for us to pay them.

I dont have an addon called Noscript so thats not the problem here

[Sundeity]

Has anyone figured out this problem yet? I have tried using paypal and game time cards(bought a $20 card which is uselss now) in addition to using 3 different credit cards. With the credit cards I get error 601, and my payment through paypal and ultimate game time cards are rejected. I have 4 more days to play and thats it :-(. I am not sure why they make it so hard for us to pay them.

I dont have an addon called Noscript so thats not the problem here

I am in exactly the same boat... I even bought 2 60 day EU game time cards... Then I noticed US has no place to even input the codes... derp.

[Sundeity]

You are absolutely right on this. I have tried 4-5 different cards and yet this problem still exists, the problem is not with my card, despite them saying it's the bank's fault, the bank says it's the receivers end. If some online gun store will accept my credit card payment then I don't see where the problem lies with my end. I've kept telling them the problem is on THEIR END, yet they keep rerouting it to the problem saying that the country is the problem, the card is the problem, or the account region bullshit. I lost it at some point I had asked for a support rep that actually made more sense than some off the book bs that I've heard every rep say now.

The only countermeasure I did was buy the time card online, they would deliver the code to your email, use the mogstation to input the time card, and this seemed to work for me.



But now another BS problem arises. I want my CE, at the same time my time says 90 days yet im only entitled to the 60 days rewards. BS.

That "Renew Subscription" option isn't there for me at all... I did buy EU game time cards to try but had nowhere to input them. I tried every option and idea listed here including PayPal and Ultimateplay and nothing works. I have roughly 36 hours left on my game time. I guess I may be buying GTA V after all...

[NevRenderings]

So I have one more day. ONE DAY SE! I really want to enjoy your game. I tried to register with ultimatePay but that website is garbage! It didn't even let me register without having system errors preventing me from joining. I tried to buy Crysta, but you don't want our money. I searched online for Time Cards for the NA game. No such luck. What do we as customers have to do to get you to listen to our issues. WE CANT PAY FOR YOUR GAME AND YOU WONT HELP US!!! And don't give my that carp that it's my banks fault....again!!!! There are sufficient number of us posting here, and many MANY more that don't post here, that are raising awareness to you. Get you act together and provide a professional service to us so we can continue enjoying your game

[Sundeity]

So I have one more day. ONE DAY SE! I really want to enjoy your game. I tried to register with ultimatePay but that website is garbage! It didn't even let me register without having system errors preventing me from joining. I tried to buy Crysta, but you don't want our money. I searched online for Time Cards for the NA game. No such luck. What do we as customers have to do to get you to listen to our issues. WE CANT PAY FOR YOUR GAME AND YOU WONT HELP US!!! And don't give my that carp that it's my banks fault....again!!!! There are sufficient number of us posting here, and many MANY more that don't post here, that are raising awareness to you. Get you act together and provide a professional service to us so we can continue enjoying your game

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[Sundeity]

I honestly don't care if spamming posts is against the rules. If they don't fix this I won't be able to play anyway... so fix it

[Misledz]

I honestly don't care if spamming posts is against the rules. If they don't fix this I won't be able to play anyway... so fix it

This should help

http://ffxivrealm.com/threads/how-do...rd-in-na.6568/

In other news, the renew subscription only appeared because I had entered already a 60 day time card.

Btw I think the time cards are the same for all considering there's a store here that sells just US region games and they have about 5 time cards for FFXIV 60 days, and all of them have the same packaging as the EU one. The lady said the same card can be used for PC/PS3.