Error 401 and 601 CE Upgrade

[Kaete]

I too received the dreaded email today. I told them I have updated my billing address and credit card info and I can use the card for everything, EXCEPT SE OF COURSE. I just want to pay for the game. After reading the whole game time card thing and all the issues caused there, it seems that they just make billing such a hassle nowadays.

I want to buy Crysta and I get an error. I want to use a credit card, and I get an error. I want to pay for the game I love, but it's a little hard to do that when they blame billing errors on your bank card. I've tried 4/6 cards and they all get the same error, and I use them just fine everywhere else, so at this point I am absolutely clueless as to how to pay for my account. I am hoping come Sept 14th my account isn't shut off, because then I will really be pissed. We're military stationed overseas, and SE doesn't support APO addresses (because nobody in the military EVER plays video games.. /sarcasm) so it makes no sense. It's really, REALLY getting frustrating though.

Also I've tried using a VPN service and having someone from the US (in the physical billing location) use my card as well - nothing. I've tried Visa and MC. For them to continually say it's a problem with my card is balls, because I JUST PAID FOR SOMETHING without issue. Without one small tiny issue. It's NOT my financial institution - it's clearly something on their side...

[Misledz]

I too received the dreaded email today. I told them I have updated my billing address and credit card info and I can use the card for everything, EXCEPT SE OF COURSE. I just want to pay for the game. After reading the whole game time card thing and all the issues caused there, it seems that they just make billing such a hassle nowadays.

I want to buy Crysta and I get an error. I want to use a credit card, and I get an error. I want to pay for the game I love, but it's a little hard to do that when they blame billing errors on your bank card. I've tried 4/6 cards and they all get the same error, and I use them just fine everywhere else, so at this point I am absolutely clueless as to how to pay for my account. I am hoping come Sept 14th my account isn't shut off, because then I will really be pissed. We're military stationed overseas, and SE doesn't support APO addresses (because nobody in the military EVER plays video games.. /sarcasm) so it makes no sense. It's really, REALLY getting frustrating though.

Also I've tried using a VPN service and having someone from the US (in the physical billing location) use my card as well - nothing. I've tried Visa and MC. For them to continually say it's a problem with my card is balls, because I JUST PAID FOR SOMETHING without issue. Without one small tiny issue. It's NOT my financial institution - it's clearly something on their side...

You are absolutely right on this. I have tried 4-5 different cards and yet this problem still exists, the problem is not with my card, despite them saying it's the bank's fault, the bank says it's the receivers end. If some online gun store will accept my credit card payment then I don't see where the problem lies with my end. I've kept telling them the problem is on THEIR END, yet they keep rerouting it to the problem saying that the country is the problem, the card is the problem, or the account region bullshit. I lost it at some point I had asked for a support rep that actually made more sense than some off the book bs that I've heard every rep say now.

The only countermeasure I did was buy the time card online, they would deliver the code to your email, use the mogstation to input the time card, and this seemed to work for me.



But now another BS problem arises. I want my CE, at the same time my time says 90 days yet im only entitled to the 60 days rewards. BS.

[Elendir]

I ended up buying crystas via ultimateplay with paypal, and it worked like a charm.

[Misledz]

I ended up buying crystas via ultimateplay with paypal, and it worked like a charm.

And upgraded to CE?

[Elendir]

And upgraded to CE?

Yes I've been able to upgrade to CE with crystas.

[Sundeity]

You are absolutely right on this. I have tried 4-5 different cards and yet this problem still exists, the problem is not with my card, despite them saying it's the bank's fault, the bank says it's the receivers end. If some online gun store will accept my credit card payment then I don't see where the problem lies with my end. I've kept telling them the problem is on THEIR END, yet they keep rerouting it to the problem saying that the country is the problem, the card is the problem, or the account region bullshit. I lost it at some point I had asked for a support rep that actually made more sense than some off the book bs that I've heard every rep say now.

The only countermeasure I did was buy the time card online, they would deliver the code to your email, use the mogstation to input the time card, and this seemed to work for me.



But now another BS problem arises. I want my CE, at the same time my time says 90 days yet im only entitled to the 60 days rewards. BS.

That "Renew Subscription" option isn't there for me at all... I did buy EU game time cards to try but had nowhere to input them. I tried every option and idea listed here including PayPal and Ultimateplay and nothing works. I have roughly 36 hours left on my game time. I guess I may be buying GTA V after all...

[NevRenderings]

So I have one more day. ONE DAY SE! I really want to enjoy your game. I tried to register with ultimatePay but that website is garbage! It didn't even let me register without having system errors preventing me from joining. I tried to buy Crysta, but you don't want our money. I searched online for Time Cards for the NA game. No such luck. What do we as customers have to do to get you to listen to our issues. WE CANT PAY FOR YOUR GAME AND YOU WONT HELP US!!! And don't give my that carp that it's my banks fault....again!!!! There are sufficient number of us posting here, and many MANY more that don't post here, that are raising awareness to you. Get you act together and provide a professional service to us so we can continue enjoying your game

[Sundeity]

So I have one more day. ONE DAY SE! I really want to enjoy your game. I tried to register with ultimatePay but that website is garbage! It didn't even let me register without having system errors preventing me from joining. I tried to buy Crysta, but you don't want our money. I searched online for Time Cards for the NA game. No such luck. What do we as customers have to do to get you to listen to our issues. WE CANT PAY FOR YOUR GAME AND YOU WONT HELP US!!! And don't give my that carp that it's my banks fault....again!!!! There are sufficient number of us posting here, and many MANY more that don't post here, that are raising awareness to you. Get you act together and provide a professional service to us so we can continue enjoying your game

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[Reika]

I got 601 every single time I ever tried to subscribe with my CC in the past, and is why I was using click and buy when they had it. Still get it and thus had to use ultimate pay to upgrade my 1.0 to CE and set up a subscription, the same exact way Elendir did. Their system is just full of flaws.

[Kisa]

I got 601 every single time I ever tried to subscribe with my CC in the past, and is why I was using click and buy when they had it. Still get it and thus had to use ultimate pay to upgrade my 1.0 to CE and set up a subscription, the same exact way Elendir did. Their system is just full of flaws.

I tried paypal and ultimatepay and neither of them worked for me... Still got 401 error.