Error 401 and 601 CE Upgrade

[Wlt]

Solution that will work for everyone is

1) Go here http://www.allkeyshop.com/blog/buy-f...ompare-prices/

2) Buy a game card, after you buy it you going to get send the code online on your mail ( i choose fast2play eu/us)

3) Go to your mog station and get a 60 day subscription trough gamecard method

4) If you were a legacy member or a non legacy member but wanted a 6 month package you actually paying more that way

5) ?????

6) not really a profit but better than wait 30 days due to blocked account from attempts, im back in the game!

[Salman]

Solution that will work for everyone is

1) Go here http://www.allkeyshop.com/blog/buy-f...ompare-prices/

2) Buy a game card, after you buy it you going to get send the code online on your mail ( i choose fast2play eu/us)

3) Go to your mog station and get a 60 day subscription trough gamecard method

4) If you were a legacy member or a non legacy member but wanted a 6 month package you actually paying more that way

5) ?????

6) not really a profit but better than wait 30 days due to blocked account from attempts, im back in the game!

Your method worked, i purchased the card, and with few steps and got it running, Many thanks

[Legionz]

Your method worked, i purchased the card, and with few steps and got it running, Many thanks

Where do you input the gamecard code? Bonus Code Tab?

[Salman]

Where do you input the gamecard code? Bonus Code Tab?

In moogle site, renew using game card

[Eminleo]

I can't find that option, i am in China atm and my account is US, is it only works in EU?

[Salman]

Since I have no other way of paying other than using my CC, no crysta in my region, I called Global Collect regarding the error code, since Square Enix seems to have no employees for support, and explained the situation. They told me to send them a screen shot of the error page and an explanation. Its better than nothing at least. I hope they can help and do something. I tried adding 2 CCs with the same error every time.

The way SE is handling their support is so damn unprofessional. My ticket been there for more than 24 hours now with not a single reply. Good Job SE. Never had this kind of service before...

[Wlt]

Since I have no other way of paying other than using my CC, no crysta in my region, I called Global Collect regarding the error code, since Square Enix seems to have no employees for support, and explained the situation. They told me to send them a screen shot of the error page and an explanation. Its better than nothing at least. I hope they can help and do something. I tried adding 2 CCs with the same error every time.

The way SE is handling their support is so damn unprofessional. My ticket been there for more than 24 hours now with not a single reply. Good Job SE. Never had this kind of service before...

yeap i was on the same boat after i tried all solutions and nothing worked SE support suggested to use a gamecard they guaranteed me that this would work 100% since it bypass all payment systems, good luck to everyone

[ninechars]

Since I have no other way of paying other than using my CC, no crysta in my region, I called Global Collect regarding the error code, since Square Enix seems to have no employees for support, and explained the situation. They told me to send them a screen shot of the error page and an explanation. Its better than nothing at least. I hope they can help and do something. I tried adding 2 CCs with the same error every time.

The way SE is handling their support is so damn unprofessional. My ticket been there for more than 24 hours now with not a single reply. Good Job SE. Never had this kind of service before...

I did the exact same thing with Global Collect -- I hope they fix it otherwise we are screwed. My bank says Global Collect did not even attempt to try to authorize the payment on my card. Something in their process is failing before it even gets to try to charge the card....

[Aketo]

I am sorry I say to you and anyone one else going through that trouble, no thank you.

I rather not play then deal with a company that is going to turn me down through the conventional means just to play the game.

I guarantee this is going to blow up in their faces come time that the majority of the users that bought the 2.0 game initial 30 days are up.

Sadly they are either too stupid or stubborn to do anything about it or even acknowledge the problem.. and like 1.0 they will pay dearly for this.

I wish you all luck in that run around but to me it is not worth it...

I would love to play but for that much pain and moronic coding in the payment systems in place I rather pass then be treated like a unwanted pest
that is at fault for everything I do to try to give them money of all things.

[Shiresan]

Agreed. As a player who played FF11 since release in 2004, and as someone who played 1.0, this comes as no surprise. However, enough is enough. I always expected SE to change their relations with their customers. This, however, whether a cultural practice in Japan or otherwise complete negligence, is unacceptable. I'm this close to calling it quits for good.