Error 401 and 601 CE Upgrade

[Datafiend]

Between this and the unable to complete version check error. I get the feeling that Square doesn't want me playing this game.

[RomoSin]

If anyone gets a hold of support please reply on thread with solution

[Misledz]

Bumping so this doesnt get lost into the support abyss.

[Kisa]

So essentially this means SE doesn't give a crap, and once my free days are up not only will I not be able to pay for the digital CE upgrade but I will never be able to play again because I cannot pay for my account...

Seriously wtf?! This is a pretty big issue I wish I could even get ahold of them. But from the looks of this they can't and wont do anything and I'll just be ignored.

[Misledz]

So essentially this means SE doesn't give a crap, and once my free days are up not only will I not be able to pay for the digital CE upgrade but I will never be able to play again because I cannot pay for my account...

Seriously wtf?! This is a pretty big issue I wish I could even get ahold of them. But from the looks of this they can't and wont do anything and I'll just be ignored.

They're not even sure what their problem is on their side. I suppose we play the waiting game and keep the tickets alive.

[RomoSin]

Might Visa be the problem? Has anyone tries different card types?

[Kisa]

Might Visa be the problem? Has anyone tries different card types?

No, I tried my BF's mastercard and it didn't work either.

I feel like if it was a VISA problem there would be a lot more people in here complaining about not being able to pay. That also doesn't explain why timecards no longer work for those with this issue.

[RomoSin]

No, I tried my BF's mastercard and it didn't work either.

I feel like if it was a VISA problem there would be a lot more people in here complaining about not being able to pay. That also doesn't explain why timecards no longer work for those with this issue.

The only explanation I can find to this is that our accounts are either blocked or our SE names on our accounts (not the ID, the names) do not match out card's names (which I find improbable since there are plenty of 15 y/os without a CC and they use their dad's).

[RomoSin]

Any reports on Customer Support contact? I'm having a hard time thinking I'll never be able to pay for subscription let alone the CE.

[Datafiend]

It shouldn't be this hard to give a company money. I'm waiting to see if I get a response from support before I put anymore time into the game as it would be pointless to level only to not be able to play after the first month.