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  1. #1
    Player
    Final-Fantasy's Avatar
    Join Date
    Dec 2011
    Posts
    591
    Character
    Katharine Kusakari
    World
    Kraken
    Main Class
    Warrior Lv 100
    Did you guys exit the mogstation and go to the old Square-enix account management page?
    I had to do this to get Crysta to work, it does NOT work from the mogstation page link!

    Try using the "Add Crysta" option from Square-Enix account, this is the old way to add $ to pay for FFXI.
    (0)

  2. #2
    Player
    Luso's Avatar
    Join Date
    Apr 2011
    Location
    Gridania
    Posts
    295
    Character
    Sally Syrup
    World
    Sargatanas
    Main Class
    Ninja Lv 60
    Quote Originally Posted by Final-Fantasy View Post
    Did you guys exit the mogstation and go to the old Square-enix account management page?
    I had to do this to get Crysta to work, it does NOT work from the mogstation page link!

    Try using the "Add Crysta" option from Square-Enix account, this is the old way to add $ to pay for FFXI.
    I've tried this too. Didn't work I'm still getting the same error.
    (0)
    Adventure, that's the life for me!

  3. #3
    Player
    Zanair_Mhairon's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    14
    Character
    Zana'ir Mhairon
    World
    Balmung
    Main Class
    Arcanist Lv 60
    Throwing my name in too. Went to pay using Paypal - Paypal accepted the payment though ultimate pay but SE rejected it. Now I have a transaction my account for the necessary amount of crysta but none on my account. Then within 5 minutes I get an account credit reversal back to my account. So this is definitely not on my end or on the end of Ultimate Pay. It is an SE problem for sure.
    (0)

  4. #4
    Player
    Ranmyaku's Avatar
    Join Date
    Sep 2013
    Posts
    16
    Character
    Arcueid Brunestud
    World
    Excalibur
    Main Class
    Dark Knight Lv 70
    Well from the looks of things i won't be playing this game for quite a bit then especially if its like a previous post said and accounts are basically getting 30 day locks from even attempting to purchase time. I wouldn't be as concerned but the lack of even confirmation that this is even happening (not even a fix just a notice that someone in charge has at least put this onto a list of issues) I can't help but be somewhat concerned that not only is this not going to get fixed but this may become a regular issue.

    If this doesn't straighten itself out by the end of the week i'll try the "Ultimate Gamer Card" option and failing that i guess I'll just have to wait out the 30 days and see if my card is rejected again.
    (0)

  5. #5
    Player
    Divinehero's Avatar
    Join Date
    Sep 2013
    Posts
    32
    Character
    Divinehero Caitsith
    World
    Famfrit
    Main Class
    Summoner Lv 80
    SE's continuing to shoot themselves in the foot 1st the server login issues 2 or whatever weeks ago and now this
    (0)

  6. #6
    Player
    ReisenDan's Avatar
    Join Date
    Sep 2013
    Posts
    6
    Character
    Gaogao Xiaobao
    World
    Goblin
    Main Class
    Conjurer Lv 50
    For some odd reason when I linked my PS3 version to my account it added 30 days to my playtime. This is in no way a new account, seeing as it's the account I played 1.0 with, but I guess I can play... for now. Would really like to go ahead and pay for 6 months and get this 401/601 issue resolved.
    (0)

  7. #7
    Player
    Furasoke's Avatar
    Join Date
    Sep 2013
    Posts
    14
    Character
    Furasoke Shingen
    World
    Faerie
    Main Class
    Gladiator Lv 50
    We're sorry, your payment has been declined

    while trying to pay with an ultimate game card, gg, they dont want my money
    (0)

  8. #8
    Player
    SpectreAPX's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Talmora Grimclaw
    World
    Behemoth
    Main Class
    Conjurer Lv 11
    OMG! SE has done something right for once!!! They made it super easy for me to close my account and end my subscription. Thanks SE!
    (3)

  9. #9
    Player
    Lauro's Avatar
    Join Date
    Jul 2011
    Location
    Gridania
    Posts
    262
    Character
    Lauro Soto
    World
    Hyperion
    Main Class
    Dragoon Lv 100
    Bump .. for the help please
    (1)
    To live Each day is a Hell of a Miracle

  10. #10
    Player
    Bloodwolfe's Avatar
    Join Date
    Jul 2011
    Posts
    24
    Character
    Blood Wolfe
    World
    Jenova
    Main Class
    Gladiator Lv 50
    there is no help at the moment, we have to wait til SE gets off their pompous asses and fixes their payment problem, the ass clowns wont even answer us to say hey they know about it, were are trying to get it resolved
    (0)

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