Error 401 and 601 CE Upgrade

[Zappo]

After an hour of frustration with trying to figure out what's wrong, enabling scripts globally in noscript in firefox finally did it for me. When you submit the CC info you're entering it into SE's site. The site then passes it to the CC processor when you click the button. So there's no way to allow scripts from that site before submitting (it doesn't show up in the list at that point), and no indication that that's what's wrong when it fails. So I guess for me it was just simple user error.

[DFEGHALI]

Is there a way for SE to come here and say something about this problem?

[Vamp007]

Is there a way for SE to come here and say something about this problem?

as i know......... NO

[Legionz]

I also have this issue and i am not planning to go through any loopholes to play. It would be pampering their customer service and sending the message that everything's ok with the way they run thing.

[Shirayume]

Same here.
Error 601 and I can't use Crysta.
2 tickets sent without response.

That's absurd.

[Bloodwolfe]

never heard of a company that refuses money when its offered... bravo SE, yer setting a new standard

[ReisenDan]

Even refusing those willing to fork over 6 months of pay at once, unbelievable.

[Bloodwolfe]

[Furasoke]

An error has occurred.
Please confirm the status of any relevant options and then try again.
For details, please contact the Square Enix Support Center.
(Error code: 401*) beh cant buy crysta, oh well fk

[ashikenshin]

what happens when you get error 401? do you wait 24 hours for each unsuccessful attempt? do those add up or just 24 hours from last attempt? because I will probably will have to wait a month in order to play