Error 401 and 601 CE Upgrade

[SeleneSinclair]

No payment methods are working for my boyfriend. Luckily, I had already saved a payment method on my account. He, however, had not..and is now suffering from this issue. None of his cards are declined anywhere else. Only on Square Enix's subscription option page lol. We tried every single card we own.

He can't play now because the trial ended and they won't take our money. What fucking gives!

I mean damn, if we could buy a Time Card....that would be nice.

Tried Crysta with all his cards...didn't work...Tried paypal. Both his and mine won't work. Same error...601 and then 401. WTF?

You'd think since this problem is ONGOING and has been going on for a while, it seems, they would have noticed by now? Strange.....

[AmmaUltman]

This is a huge joke. How much egg can SE have on their face? So many damn issues. PAYMENT should not be one. This is unbelievable. It is like opening a store without a cash register. Ashamed of SE, and they should be ashamed of themselves.

Edit: Seems like now lodestone is down for maintenance, hopefully they resolve this issue. Just use paypal, god damn!

Tried buying crysta, tried IE, Tried Firefox. All addons off, (dangerous).
All that is left is to buy a game card and try and redeem, I don't feel like that is necessary.

Edit 3: it is back up, and still 401 and 601 errors.

[Furasoke]

paypal wont work with me, they just return my money :\

[wingofbenu]

same issue here. Yay.

[Aketo]

I shall state I am not alone as well, been trying all morning on my end to get in.

Shame I register but the card didn't show up afterwords on the ffxiv mog station or the old style site, kept trying to redirect me to put the same info that I put in mog station on the old payment site, but after awhile it started throwing me the 401 and 601 error codes.

It boggles my mind that there can be so much incompetence when it comes to setting up a payment system that works.....

As it stand me and I am sure many other 1.0 vets are locked out of the game as of right now.....

[BoyRobo]

I have been trying all day.

But i looks like the problem is only affecting 1.0 vets, witch is a shame since we are the ones that supported the game from the start. And SE is not even talking about the problem...

[sasquatch23]

I bet this is why it seemed like there weren't as many people on last night. I'm on a Japanese server and I think they are a day ahead of the US so they probably got kicked off sooner.

[Zadin]

Also a owner of v1.0 CE with the same problem.
Can't believe they're testing the patience of their players so intensely. First the 1017 and 9000 bosses, and now the new ones, 601 and 401.
Square really knows how to make people quit playing. Even if they want or not.

[eNVi_jp]

1.0 owner here, having the same issue. Tried the original credit card I used to sub to 1.0, yet error 601.

I'm actually living in Tokyo now, thinking about going and knocking on their HQ door to see what happens.

If this isn't resolved GG my time spent leveling my Glad up to 50 =(.

This is why their FF MMO's fail.

[Maroite]

I shall state I am not alone as well, been trying all morning on my end to get in.

Shame I register but the card didn't show up afterwords on the ffxiv mog station or the old style site, kept trying to redirect me to put the same info that I put in mog station on the old payment site, but after awhile it started throwing me the 401 and 601 error codes.

It boggles my mind that there can be so much incompetence when it comes to setting up a payment system that works.....

As it stand me and I am sure many other 1.0 vets are locked out of the game as of right now.....

Hmm I'm a 1.0 vet I guess too... although I didn't play the game as much. Definitly seems like SE dropped the ball on getting a decent company to setup/manage/maintain their billing. Its even worse if what people are saying about CSupport blaming customers and their cards...

I have been trying all day.

But i looks like the problem is only affecting 1.0 vets, witch is a shame since we are the ones that supported the game from the start. And SE is not even talking about the problem...

I bet they give us more free time - and more time not to get the vet rewards... :/ lol