Yoshi-p stressed and upset over NA/EU server issues

[charlemagne]

At the following time, we will be performing maintenance on FINAL FANTASY XIV: A Realm Reborn to perform the following operations. During this period, FINAL FANTASY XIV: A Realm Reborn will be unavailable.

[Details]
- Address minor issues discovered since Early Access as well as previously confirmed issues
- Preparations for adding new Worlds in the following week
- Preparations for handling an influx in concurrent user counts as a result of split processing the duty finder

Looks like we're getting those new servers. Can people stop complaining now?

[snakey77]

Are they planing to bring in the world transfers at the same time as the new worlds launch?? otherwise correct me if I'm wrong would that not then make it pointless to open new worlds in order to ease congestion.. i would gladly move my character to a less congested world if i was having huge trouble getting in to my servers .. but i really dont want to start a new character again after ive gotten so far with this one!!!

[Mihael_Longclaw]

I saw the video of him crying, it was just so sad
He worked so hard on this, and it shows.
It surpassed every single expectation of mine, not once has a game beat the hype I had for it until now.

[MrKupo]

OR! Or they limit the number of players that could get in for the first few days as a preemptive to keep the servers from crashing. The thing about launch days is that people are all trying to get on at the same time. They change their schedules just to get on for those first few hours. Peak hours during launch are different from normal peak hours (which eventually comes after launch rush). Too many MMO players have complained in the past when servers would crash and NO ONE got to play. By limiting the server log ins, they can at least ensure some people get to play. They get their turn, get tired and log off so others get their chance. Of course there's dicks that don't log off, but that's only the few inconsiderate.

I have experienced 0 server crashes so far. The worst is emergency maintenance, which we were generally given a few hours warning.

Also, http://na.finalfantasyxiv.com/lodest...68581b416c19ad

[Tenku]

Are they planing to bring in the world transfers at the same time as the new worlds launch?? otherwise correct me if I'm wrong would that not then make it pointless to open new worlds in order to ease congestion.. i would gladly move my character to a less congested world if i was having huge trouble getting in to my servers .. but i really dont want to start a new character again after ive gotten so far with this one!!!

The servers are only full because it's early access and launch. People just tend to get hyped in the beginning due to the long wait, but after a week, all those people won't be playing like they are possessed. It'll also help when they add in a 30 minute timer for AFKs to be kicked.

[TonyUK]

When the servers are fixed, apology will be excepted.

[snakey77]

The servers are only full because it's early access and launch. People just tend to get hyped in the beginning due to the long wait, but after a week, all those people won't be playing like they are possessed. It'll also help when they add in a 30 minute timer for AFKs to be kicked.

So by that logic whats the point of opening new worlds then??? if the hype will die down then the population at a given time will decrease .. obviously the weekend will be the crazy time even with the different time zones.. so my question/suggestion is still valid! increase the amount of worlds sure stop any more players being made on full worlds and drop player transfer then forces people who are waiting in queues or getting 1017 errors to move .. mid sept as planed is not going to help fix the prob NOW

[Faelan]

Edit: In response to Rydin's post.

They ARE in the middle of fixing it. Fixing just isn't instant like magic.
If you can't even wait until they fix it up, are you saying all remedies must come within 24 hours or it's unforgivable?
I hope karma bites you in the arse.

(And did you really compare 3 days MMO launch mishap to months-long oil spill that RUINED countless livelihoods? Mismatch much?!)


What is most disgusting are people's comments about "crocodile tears".
FYI Japanese are culturally not emotional. They don't do acts like that.
Even when bad things happen (truly bad, like TSUNAMI), they try to restrain their emotions, smile and say "we must try harder".

People who comment like this are truly not empathetic and despicable; even as trolling, it's in bad taste.


Stop acting like all service must come PERFECT just because you paid for it.
Business is run by humans and there's human error in everything.
If you can't tolerate that, all it shows that you are a self-righteous douchebag.

[zenmetsu]

The servers are only full because it's early access and launch. People just tend to get hyped in the beginning due to the long wait, but after a week, all those people won't be playing like they are possessed. It'll also help when they add in a 30 minute timer for AFKs to be kicked.

Servers are full because they did not properly identify the population capacity of the servers in beta, and allowed too many people to transfer or create characters on a given server. More servers will fix the problem, but some people will still be forced to transfer in order to relieve congestion. It has little to do with people "playing like they are possessed." You have to expect that a majority of the players could try to get on at the same time, especially for special events, or returns from extended maintenance. If you do not account for this possibility, you fail as a system admin.

[Sneakaboo]

I might be wrong here but.
The dev team has done a lot of work and Yoshi P has put a lot of effort in gaining trust, if anything he comes over as sympathetic and sincere.
When you launch like this,fail to sent codes and have no good PR manager for the NA/EU it can get frustrating.
Since a lot of that effort will go to waste.

Because of slow communication, bad PR and not taking a long good look at pre orders things are worse than they should have been.
Most people are upset with SE not Yoshi/dev team directly, of course it is not uncommon that some just target Yoshi.


I doubt it's Yoshi who decides how much resources for staff/servers/hardware quality goes into NA/EU.
I'm sure he understands himself as a gamer that Canada is sub optimal for NA/EU/Rest of the world.
He pretty much has to excuse himself while I highly doubt most of it is his fault.


Not saying he couldn't have done stuff better though, defiantly a screw up with the betas.
No kick option from the servers after being afk for 30 minutes is also something.


I think the damage has been done at the moment, just like people that didn't thought high of SE will probably think even less.
SE just isn't a company that cares about having a good reputation in the west.
No matter how hard this dev team works and how much they want it, if the higher ups are not putting effort into this people will notice and respond.


As for me, I'm a bit on the fence here.
I enjoy the game and I think the devs did a good job, the game lacks polish but the base is there.
But on the other hand supporting SE with their poor service and attitude rubs me the wrong way.

Can't call it anything different sadly.