I've looked everywhere on these forums for an answer and if i missed one I apologize. I preordered the Physical Collector's Edition for PC from Square-Enix's website way back in june. had the early access codes, everything was fine. Then the game launches, and i go to check my account i've got 3 days left of "free" play. Now I know i need my code from the physical copy...HOWEVER...I check on my order from "findmyorder.com" and it says my order is "nontraceable"...does that mean it's not even shipped yet? it's frustrating because I'm reading about other people that recieved theirs already. As for tech support I haven't even recieved a confirmation notice about my ticket and I sent one 6 hrs ago.