understand your frustration, but please can we keep this specific topic directed to SE to try and get them to do something, and not simply tell them what they allready know?4-DO NOT advertise some thing like as part of a preorder...EARLY ACCESS. Companies get taken to court and LOSE all the time for making promises in a sale and basically lying about it. At least in the US that is.
5-Next time you make and sell a game assume all the preorders are actually going to USE THE PROMISED PREORDER ITEMS and make sure you have enough of it!
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