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  1. #1
    Player
    Demonocracy's Avatar
    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    21
    Character
    Brobi Broble
    World
    Balmung
    Main Class
    Marauder Lv 30
    http://helpforum.sky.com/t5/Fibre-Br...1587463#M18447

    Just updating with the latest post in the Sky forum thread. Mark from Sky said the following:

    "We have looked into this issue and the problem is with Level 3 Montreal. Hopefully we will see a resolution in the short term."

    No idea what that actually means for us, but it's something.
    (1)

  2. #2
    Player
    MantiTeran's Avatar
    Join Date
    Mar 2011
    Location
    Uldah
    Posts
    11
    Character
    Manti Teran
    World
    Excalibur
    Main Class
    Thaumaturge Lv 50
    I tlked to sky and se today, im downloading at 22mb and upload 8.4 they said connection/ speed fine. tlked to SE but didn't want to help me cause he trouble shooting steps told him I should try a wire connection , so I politly as for a 100yard cable so I could plug in 2 floors up from router. so both companies no help
    (0)

  3. #3
    Player
    Riko_Futatabi's Avatar
    Join Date
    Aug 2013
    Posts
    425
    Character
    Riko Futatabi
    World
    Excalibur
    Main Class
    Black Mage Lv 90

    The ticket response I received a few days back, after I told them of this issue.

    Just to put minds at somewhat of an ease, I'll quote a snip from the e-mail:

    We are sorry to hear that you are having lagging issues with FINAL FANTASY XIV: A Realm Reborn, and we understand your frustration regarding the issue and are sorry that you feel this way.

    Thank you for letting us know that you will contact Sky. We are working on resolving the problem on our end in the meanwhile and hope that the issue will be resolved soon. We will contact you via email again with regards to your escalation as soon as there is an update for you.
    So at the very least they know of it and are looking into getting it fixed, it's just a matter of when.
    (1)

  4. #4
    Player
    jnaze2's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Kul Alevar
    World
    Hyperion
    Main Class
    Marauder Lv 50
    I am having the same rubberbanding and lag spikes also, but I'm not with Sky. I'm on the east coast and have Comcast. This didn't start until recently and its horrible. As the OP stated way back when I can't do much of anything because every min or so everything in the game will pause and then catch up with itself. Was trying to farm Garuda Ex and as a WAR when you are pressing tomahawk on the client side, but its not registering in game you have an issue. Hope they fix it soon.
    (0)